Patient Services Manager Position Available In Calcasieu, Louisiana
Tallo's Job Summary: The Patient Services Manager role involves providing leadership and managing team recruitment, training, and development. Responsibilities include conducting daily assessments, educating patients and staff on nutritional needs, ensuring food service standards for patient satisfaction, and resolving any issues promptly. Candidates must have experience in team management and customer service, with relocation flexibility for advancement opportunities. The job offers benefits like paid time off, medical insurance, and career development opportunities. HHS, a family-owned business, is looking for motivated leaders to join their team.
Job Description
Job Description:
Provide leadership that supports a team environment thatfosters morale, passion, quality, and respect Lead and manage team member recruiting, training,development Perform daily inspections and assessments and coach and counselteam members Provide education to patients, families, nursing, food service,and other facility staff on nutritional needs Coordinate and evaluate food service standards to ensurepatient satisfaction and nourishment Take action and provide excellent customer service to correctany issues that occur Implement, manage, and maintain the patient ambassador programfor high-quality service Collaborate with department, facility, and company leadershipto achieve goals
Skills Interpersonal Skills:
Ability to interact with individuals ofall backgrounds
Communication:
Effective written, spoken, and non-verbalcommunication
Customer Service:
Service-oriented mentality with a focus onexceeding expectations
Professionalism:
Maintain a positive and professionaldemeanor
Proactivity:
Self-motivated with the ability to effectivelyprioritize projects and needs
Team Player:
Willingness to provide support where needed toachieve outcomes
Business Ethics:
Demonstrate integrity, respect, and discretionin all business dealings
Organization:
Attention to detail and ability to effectivelymanage tasks Requirements Experience managing a team and in customer service Computer experience with word processing, spreadsheets, andvarious software Must be willing to relocate for promotion opportunities NotRequired but a Big Plus Certified Dietary Manager, Registered Dietitian, or LicensedDietitian preferred What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee Assistance Program (EAP) Career development and ongoing training Important to Know Many healthcare facilities require employees to be fullyvaccinated against COVID-19 or have an approved exemption inplace. Veterans and candidates with military experience are encouragedto apply. HHS is an Equal Employment Opportunity Employer committed toworkplace diversity and inclusion. Who is HHS HHS is a private,family-owned business dedicated to caring for its team members andproviding honest, quality-driven customer service. Founded in 1975as Hospital Housekeeping Systems, today HHS provides servicesincluding housekeeping, food, and facility management to nearly1,000 customers across six industries. We are growing rapidly andseeking motivated leaders to join us for the next stage of ourjourney. We support and encourage growth from within and believethat we have countless future leaders in our organization who arewaiting for their next opportunity. Our Diversity, Equity, andInclusion (DEI) Team supports a work environment where individualsof all backgrounds are heard, respected, and encouraged to grow.
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