Oral Surgery Front Office Team Member & Patient Coordinator Position Available In Lafayette, Louisiana

Oral Surgery Front Office Team Member & Patient Coordinator Cypress Bend Oral & Maxillofacial Surgery Lafayette, LA Job Details Full-time $15 – $18 an hour 14 hours ago Benefits 401(k) Employee mentoring program Paid time off Cash balance pension plan Pension plan On-the-job training Uniform allowance 401(k) matching Professional development assistance Opportunities for advancement Life insurance Retirement plan Qualifications Patient service Dental office experience Patient interaction Communication skills Entry level Time management

Full Job Description Location:

Cypress Bend Oral Surgery, Lafayette, Louisiana Reports To:

Office Manager / Assistant Office Manager Job Summary The Front Office Patient Coordinator serves as the first point of contact for patients and visitors, creating a welcoming and professional environment at Cypress Bend Oral Surgery. This individual is responsible for managing the front desk, coordinating patient appointments, verifying insurance, and ensuring smooth day-to-day administrative operations. They play a key role in supporting clinical efficiency, enhancing patient experience, and contributing to the growth of the practice through effective communication and referral management. Key Responsibilities Patient Interaction & Scheduling Greet patients in a warm, professional manner both in-person and over the phone. Schedule, confirm, reschedule, and cancel appointments efficiently. Ensure patients are properly checked in and out, providing all necessary documentation. Communication & Coordination Answer incoming calls and respond to inquiries regarding procedures, appointments, and post-operative care. Communicate appointment updates and instructions clearly to patients and staff. Coordinate referrals with general dentists and other specialists. Insurance & Financial Coordination Verify insurance eligibility and benefits prior to patient appointments. Support financial coordinators with claims submissions or documentation requests. Administrative Support Maintain accurate patient records in the system. Manage faxing, scanning, and document handling. Ensure HIPAA compliance in all patient communications. Core Competencies & Skills Excellent verbal and written communication Strong organizational and time management abilities Positive, professional, and empathetic demeanor Attention to detail and accuracy in scheduling and documentation Ability to multitask in a fast-paced surgical environment If you are passionate about contributing to a positive healthcare experience for patients while managing front office operations efficiently, we encourage you to apply for this rewarding position as a Front Office Patient Coordinator. We look forward to hearing from you!!

Job Type:

Full-time Pay:

$15.00 – $18.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Cash balance pension plan Employee mentoring program Life insurance On-the-job training Opportunities for advancement Paid time off Professional development assistance Retirement plan Uniform allowance

Schedule:

Monday to Friday Ability to

Commute:

Lafayette, LA 70508 (Required) Ability to

Relocate:

Lafayette, LA 70508: Relocate before starting work (Required)

Work Location:

In person