Medical Referral Coordinator Position Available In Middlesex, Massachusetts

Medical Referral Coordinator 3.3 3.3 out of 5 stars Acton, MA 01720 • Hybrid work Acton Medical Associates, PC is looking for customer service professionals interested in the health care field. If you have a passion for customer service and an interest in the healthcare field, the Medical Referral Coordinator. In this role, the Referral Coordinator speaks to patients on the phone to confirms patient demographic and insurance information, obtains the proper information for referral requests, processes referral requests, and follows up with patients on the status of their referrals. A key responsibility of the this role is to ensure our patients received the best possible customer service. This position requires excellent communication, computer and phone skills, and the ability to multi-task. For this role, a hybrid remote option is available after completion of the training period. Education and/or

Experience:

High school education or general degree (GED). Ability to multi-task, prioritize workload, manage time effectively and perform under pressure a must. Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication skills. Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.

Job Type:

Full-time Pay:

From $18.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person