Optician / Patient Care Coordinator Pediatric Eye Care Practice Position Available In Norfolk, Massachusetts

Optician / Patient Care Coordinator – Pediatric Eye Care Practice Bright Eyes Needham Needham Heights, MA Job Details Full-time $23 – $28 an hour 3 hours ago Benefits Paid training Paid holidays Paid time off Employee discount Professional development assistance Qualifications Medical office experience Front desk Entry level Full Job Description Bright Eyes Needham is a growing private pediatric optometry practice dedicated to delivering exceptional, family-centered care in a warm and welcoming environment. We’re looking for a skilled and personable team member to support both optical and front desk functions as we continue to grow. This is an exciting opportunity to join a boutique, high-quality practice in its early stages – and to play a meaningful role in shaping our patient experience and office culture. We’re ideally seeking an experienced optician , but we’re also open to the right candidate with strong front desk experience and a desire to learn.

Key Responsibilities:

Optical Support:

Assist patients and families with frame selection Adjust and repair eyeglasses Manage orders for lenses and frames Educate families on lens options and vision benefits Keep the optical area organized and welcoming Operate in-house lens finishing equipment as needed

Front Desk & Patient Services:

Answer phones and schedule appointments with warmth and professionalism Verify insurance coverage and interpret benefits for VSP and Eyemed plans Greet patients and ensure a smooth, friendly visit Assist with other tasks that support daily operations and patient care

Who You Are:

Warm, friendly, and confident working with children and families A clear, polished communicator Organized, reliable, and detail-oriented A positive team player who’s adaptable and proactive Experience in opticianry or medical office administration strongly preferred Excited to contribute to a growing practice and learn new skills along the way

What We Offer:

Weekday schedule (approximately 36-40 hours/week ) Supportive, kid-focused team culture Opportunity to grow with a thriving private practice Paid time off and paid holidays Paid training (if needed) Competitive pay based on experience: $23-$28/hour

Location:

Bright Eyes Needham Needham, MA www.brighteyesneedham.com

Job Type:

Full-time Pay:

$23.00 – $28.00 per hour Expected hours: 40 per week

Benefits:

Employee discount Paid time off Professional development assistance

Schedule:

8 hour shift

Work Location:

In person