BFT – Temporary Patient Service Coordinators for MGB Affiliates in Greater Boston Position Available In Suffolk, Massachusetts

BFT

• Temporary Patient Service Coordinators for MGB Affiliates in Greater Boston Massachusetts General Hospital United States, Massachusetts, Boston 101 Merrimac Street (Show on map) Jun 21, 2025
  While job responsibilities will vary dependent upon clinical practice needs
• in which case we require a large degree of flexibility
• in general, they will include the following: Provide administrative support to healthcare providers within a fast-paced ambulatory setting, and function as the primary interface between the patients and medical team.

Schedule patient appointments, diagnostic testing, and surgeries. Acquire referrals and pre-certifications as needed. Register and/update demographic, PCP, and insurance information. Collect co-payments and fees. Coordinate details of billing. Answer phones, and triage calls as appropriate. Photocopying, faxing, and filing. 1+ years’ experience in a healthcare or customer service setting required for Level I role. (Additional experience required for higher level positions.) Proven understanding of managed care and other insurance-related coverage plans. Digital literacy, including proficiency with Windows-based computer applications crucial. Proven, accurate typing and data entry skills. Prior customer service experience. Knowledge of

EPIC, MEDITECH & BICS

software a plus! Strong patient service orientation and well-developed social skills. Qualified individuals must be available to complete a three-day, Epic training program, and to work part-time or full-time, Monday-Friday, days. They should be a quick study, with a “can-do,” positive demeanor, and a proven track record to be reliable, flexible and punctual. Driven candidates will also possess a professional demeanor, solid interpersonal skills, and the ability to work optimally as part of a team. Bulfinch Temporary Service employees often cover leaves of absences, vacations, as well as vacant, f/t openings, often resulting in temp-to-hire. Applicants who meet the requirements, and make a minimum one-month or more commitment, are encouraged to apply. Job opportunities are located at and a number of satellite locations in and around the suburbs of Boston for Mass General Brigham affiliates. Massachusetts General Hospital is an Equal Opportunity Employer. By accepting diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged. Additional Job Description The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.