Cloverkey 136 – F/T Gift Shop Store Manager (Bringam & Womens Hospital) Position Available In Suffolk, Massachusetts

Cloverkey 136 – F/T Gift Shop Store Manager (Bringam & Women’s Hospital) Cloverkey – 3.6 Boston, MA Job Details Part-time | Full-time $60,000 a year 21 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Retail management experience (1-2 years) Customer service Retail management experience (3-5 years) Mid-level 3 years High school diploma or GED Driver’s License Planograms Business management Retail management Leadership Communication skills Full Job Description Company Overview Are you an individual who thrives on accountability, continuous improvement, and being empowered to contribute to your team? Do you enjoy working in a fast-paced, purpose driven environment where your role directly impacts organizational success? If you’re ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you. Summary We are looking for a professional and customer service-oriented store manager to oversee daily operations at our brand-new store opening July 2025 at the Mary Greeley Medical Center, located in Ames, Iowa. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Responsibilities Store Appearance:

Ensure the gift shop is clean, organized, and visually appealing at all times. Oversee product display, shelf organization, and floor cleanliness. Ensure compliance with sanitation and infection prevention standards. Implement and maintain corporate visual merchandising guidelines. Ensure effective, attractive product displays to enhance the shopping experience. Adjust planograms as needed for promotions or seasonal changes. Oversee the arrangement of fixtures, shelves, and displays. Optimize store layout for accessibility, product visibility, and traffic flow. Adjust fixture placement as required for new products or seasonal promotions. Ensure proper display of in-store graphics and signage. Keep promotional materials updated and in good condition. Follow hospital and corporate branding guidelines for all graphics.

Infection Prevention Guidelines:

Ensure adherence to infection prevention protocols and guidelines. Maintain cleanliness to prevent contamination and protect customers and staff. Stay updated on new infection control guidelines and train staff accordingly. Ensure the proper use of Personal Protective Equipment (PPE) by staff. Train team members on when and how to use PPE correctly. Ensure access to PPE and compliance with hospital safety regulations.

Cash Management:

Oversee all aspects of cash handling and cash flow. Ensure accurate register balancing and cash count at the end of each shift. Address any cash discrepancies promptly and follow company policies. Ensure proper setup of starting cash drawer at the beginning of each shift. Conduct regular cash counts and reconcile any discrepancies. Ensure proper handling of all payment types: cash, credit cards, payroll deductions, and hospital charges. Train staff on processing payments securely and accurately. Ensure proper documentation for all transactions in line with company policies.

Banking:

Ensure timely and accurate bank deposits. Complete necessary documentation for bank deposits. Maintain accurate financial records for auditing purposes. Employee Management Oversee hiring, training, and development of gift shop staff. Conduct performance reviews and support staff growth opportunities. Manage employee scheduling to ensure adequate staffing and stay within labor budgets. Handle employee terminations when necessary and in accordance with Human Resources policies.

Partner Relationship Management:

Foster strong relationships with hospital contacts and volunteers. Maintain clear, professional communication with hospital departments. Support volunteer involvement and encourage collaboration with the hospital. Requirements High school diploma or equivalent qualification. A minimum of 3 years experience working in a retail environment, ideally in a managerial role. Strong leadership and customer management abilities. Customer service-oriented with in-depth knowledge of basic business management processes. Excellent communication and interpersonal skills. If you’re passionate about providing excellent customer experiences and want to be part of a dynamic team at Kelli’s, we invite you to apply today!

Job Types:

Full-time, Part-time Pay:

$60,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

Day shift Ability to

Commute:

Boston, MA 02115 (Required) Ability to

Relocate:

Boston, MA 02115: Relocate before starting work (Required)

Work Location:

In person