? 15h Left: Per Diem Associate Patient Care Coordinator – Brewer, ME Position Available In Penobscot, Maine

Job Description:

Opportunities at Northern Light Health, in strategic partnershipwith Optum. Whether you are looking for a role in a clinicalsetting or supporting those who provide care, we have opportunitiesfor you to make a difference in the lives of those we serve. As astatewide health care system in Maine, we work to personalize andstreamline health care for our communities. If the place for you isat a large medical center, a rural community practice or home care,you will find it here. Join our compassionate culture, enjoymeaningful benefits and discover the meaning behind: Caring.

Connecting. Growing together. Often serving as the first point ofcontact for patients in preparation of upcoming appointments, thisposition requires excellent customer service and attention todetail. The Pre-Registration Representative is responsible for theaccurate and efficient pre-registration of patients by updatingpatient demographic and insurance information, in advance of thedate of service. This position is per diem, Monday-Friday.

Employees are required to work our normal business hours of7:00am-5:30pm EST. Our office is located at 43 Whiting Hill RoadBrewer, ME 04412. We offer 3-6 weeks of paid training. The hoursduring training will be 8:00am to 4:30pm EST, Monday

• Friday.

Training will be conducted onsite (timing varies).

PrimaryResponsibilities:

• Ensures excellent customer service whenassisting patients, providers, and other departments over the phoneor in person
• Collects and verifies patient demographic andinsurance information, making changes as necessary to ensureaccuracy within each encounter
• Engages other departments toassist with patient questions or needs
• Facilitates conversationswith patients to provide benefit information and collects copays orother patient liabilities due, prior to service
• Remains aware ofdepartment service level, abandonment rates and other measurabledata and individual contributions to the overall metrics
• Meets/exceeds department defined productivity, and audit goals andupholds all department policies and procedures
• Escalatesoutstanding needs to department leadership to ensurepre-registration and financial clearance functions occur prior toservice date, expediting patient service and assisting with smoothand on time starts
• Verifies insurance coverage and benefits,updating the encounter appropriately
• May perform other dutiesupon request You’ll be rewarded and recognized for your performancein an environment that will challenge you and give you cleardirection on what it takes to succeed in your role as well asprovide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 6months of experience in an office setting, customer service setting(over the phone or face to face), phone support role, or callcenter environment
• Beginner level of proficiency with computerand Windows PC applications, which includes the ability to learnnew and complex computer system applications
• Ability to work on aper diem basis between the hours of 7:00am
• 5:30pm Monday
• Friday
• Influenza vaccination for the current flu season (typicallyAugust-May) or commitment to receive the influenza vaccination whenavailable for the upcoming flu season
• Must be 18 years of age

ORolder Preferred Qualifications:

• 1 years of registrationexperience in a hospital or medical setting
• Understanding ofmedical terminology
• Working knowledge of insurance policies andprocedures and patient care settings
• Previously worked forNorthern Light Health The salary range for this role is $16.

00 to$28.85 per hour based on full-time employment. Pay is based onseveral factors including but not limited to local labor markets,education, work experience, certifications, etc. UnitedHealth Groupcomplies with all minimum wage laws as applicable. In addition toyour salary, UnitedHealth Group offers benefits such as, acomprehensive benefits package, incentive and recognition programs,equity stock purchase and 401k contribution (all benefits aresubject to eligibility requirements). No matter where or when youbegin a career with UnitedHealth Group, you’ll find a far-reachingchoice of benefits and incentives. At UnitedHealth Group, ourmission is to help people live healthier lives and make the healthsystem work better for everyone. We believe everyone-of every race,gender, sexuality, age, location, and income-deserves theopportunity to live their healthiest life. Today, however, thereare still far too many barriers to good health which aredisproportionately experienced by people of color, historicallymarginalized groups, and those with lower incomes. We are committedto mitigating our impact on the environment and enabling anddelivering equitable care that addresses health disparities andimproves health outcomes — an enterprise priority reflected in ourmission.

Diversity creates a healthier atmosphere:

UnitedHealthGroup is an Equal Employment Opportunity / Affirmative Actionemployer, and all qualified applicants will receive considerationfor employment without regard to race, color, religion, sex, age,national origin, protected veteran status, disability status,sexual orientation, gender identity or expression, marital status,genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug

• free workplace.

Candidates arerequired to pass a drug test before beginning employment. RPORED