[Only 24h Left] Associate Patient Care Coordinator – Brewer, ME Position Available In Penobscot, Maine

Job Description:

$2,000 SIGN

ON BONUS FOR EXTERNAL APPLICANTS

Opportunities atNorthern Light Health, in strategic partnership with Optum. Whetheryou are looking for a role in a clinical setting or supportingthose who provide care, we have opportunities for you to make adifference in the lives of those we serve. As a statewide healthcare system in Maine, we work to personalize and streamline healthcare for our communities. If the place for you is at a largemedical center, a rural community practice or home care, you willfind it here. Join our compassionate culture, enjoy meaningfulbenefits, and discover the meaning behind: Caring. Connecting.

Growing together. The Associate Patient Care Coordinator is oftenserving as the first point of contact for patients in preparationof upcoming appointments, this position requires excellent customerservice and attention to detail. The Associate Patient CareCoordinator is responsible for the accurate and efficientpre-registration of patients by updating patient demographic andinsurance information, in advance of the date of service. Employeesare required to work our normal business hours of 8:30am-5:00pmEST, Monday

• Friday. Our office is located at 43 Whiting Hill RoadBrewer, ME 04412. We offer 3-6 weeks of paid training. The hoursduring training will be 8:00am to 4:30pm EST, Monday
• Friday.

Training will be conducted onsite (timing varies).

PrimaryResponsibilities:

• Ensures excellent customer service whenassisting patients, providers, and other departments over the phoneor in person
• Collects and verifies patient demographic andinsurance information, making changes as necessary to ensureaccuracy within each encounter
• Engages other departments toassist with patient questions or needs
• Facilitates conversationswith patients to provide benefit information and collects copays orother patient liabilities due, prior to service
• Remains aware ofdepartment service level, abandonment rates and other measurabledata and individual contributions to the overall metrics
• Meets/exceeds department defined productivity and audit goals andupholds all department policies and procedures
• Escalatesoutstanding needs to department leadership to ensurepre-registration and financial clearance functions occur prior toservice date, expediting patient service and assisting with smoothand on time starts
• Verifies insurance coverage and benefits,updating the encounter appropriately
• May perform other dutiesupon request You’ll be rewarded and recognized for your performancein an environment that will challenge you and give you cleardirection on what it takes to succeed in your role as well asprovide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 6months of experience in an office setting, customer service setting(over the phone or face to face), phone support role, or callcenter environment
• Beginner level of proficiency with computerand Windows PC applications, which includes the ability to learnnew and complex computer system applications
• Influenzavaccination for the current flu season (typically August-May) orcommitment to receive the influenza vaccination when available forthe upcoming flu season
• Ability to work on a full-time basisbetween the hours of 8:30am-5:00pm Monday
• Friday
• 18 years ofage or older

Preferred Qualifications:

• 1 years of registrationexperience in a hospital or medical setting
• Understanding ofmedical terminology
• Working knowledge of insurance policies andprocedures and patient care settings
• Previously worked forNorthern Light Health

PLEASE NOTE

The sign-on bonus is onlyavailable to external candidates. Candidates who are currentlyworking for UnitedHealth Group, UnitedHealthcare or a relatedentity in a full time, part time or per diem basis (“InternalCandidates”) are not eligible to receive a sign on bonus. Thesalary range for this role is $16.00 to $28.85 per hour based onfull-time employment. Pay is based on several factors including butnot limited to local labor markets, education, work experience,certifications, etc. UnitedHealth Group complies with all minimumwage laws as applicable. In addition to your salary, UnitedHealthGroup offers benefits such as, a comprehensive benefits package,incentive and recognition programs, equity stock purchase and 401kcontribution (all benefits are subject to eligibilityrequirements). No matter where or when you begin a career withUnitedHealth Group, you’ll find a far-reaching choice of benefitsand incentives. At UnitedHealth Group, our mission is to helppeople live healthier lives and make the health system work betterfor everyone. We believe everyone-of every race, gender, sexuality,age, location, and income-deserves the opportunity to live theirhealthiest life. Today, however, there are still far too manybarriers to good health which are disproportionately experienced bypeople of color, historically marginalized groups, and those withlower incomes. We are committed to mitigating our impact on theenvironment and enabling and delivering equitable care thataddresses health disparities and improves health outcomes — anenterprise priority reflected in our mission. UnitedHealth Group isan Equal Employment Opportunity employer under applicable law andqualified applicants will receive consideration for employmentwithout regard to race, national origin, religion, age, color, sex,sexual orientation, gender identity, disability, or protectedveteran status, or any other characteristic protected by local,state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug

• free workplace.

Candidates are required to pass a drugtest before beginning employment. RPO, RED