Patient Care Coordinator (Front Desk )- Integrative & Functional Medicine Position Available In Greene, Missouri

Patient Care Coordinator (Front Desk )- Integrative & Functional Medicine 3.4 3.4 out of 5 stars 1435 E Bradford Pkwy, Springfield, MO 65804 Kare Health & Wellness is currently seeking a friendly and organized Patient Care Coordinator to join our front office team. As the first point of contact for patients, visitors, and vendors, you will play a crucial role in creating a positive and welcoming atmosphere. Your responsibilities will include greeting individuals, managing phone calls, scheduling appointments, and supporting administrative tasks to ensure the smooth operation of the clinic. The ideal candidate will possess excellent communication and multitasking skills, a customer-centric approach, and the ability to handle various administrative duties efficiently. If you enjoy providing exceptional service and thrive in a fast-paced functional medicine office environment, we encourage you to apply and become an integral part of our patient’s success.

Job Summary:

Part-Time Monday – Friday No Weekends / No Nights / No Major Holidays Clinic setting Job Duties include: Greet and assist patients, visitors, and vendors in a courteous and professional manner. Manage phone calls, inquiries, and appointment scheduling with accuracy and efficiency. Verify and update patient information, ensuring accurate records in the electronic medical records system and scheduling/ POS system. Coordinate patient check-ins and check-outs, collecting necessary information and facilitating a smooth process. Handle patient inquiries regarding appointments, services, and general clinic information. Collaborate with healthcare providers to help ensure treatment items (Supplements) are explained properly and facilitate with customer purchase. Maintain a tidy and organized front desk area, creating a welcoming environment for all visitors. Assist in coordinating and facilitating patient education materials and resources. Follow office protocols and ensure compliance with privacy and confidentiality standards. Provide exceptional customer service and address patient concerns or issues promptly.

Job Requirements:

Education High School Diploma or Equivalent (preferred) Experience Customer Service (required) Inbound & Outbound phone calls (preferred) Medical Clinic (preferred) Skills Excellent communication and interpersonal skills. Proficiency in using computer systems, electronic medical records, and scheduling software. Strong organizational and multitasking abilities. Customer-centric approach with a focus on providing exceptional service. Detail-oriented with the ability to maintain accuracy in administrative tasks. Professional demeanor and the ability to handle various situations with poise. Knowledge of medical terminology and office procedures is an advantage-but will be part of ongoing training. Flexibility and adaptability to handle the dynamic nature of a clinic front desk.

Covid Considerations No Mandatory Vaccinations No Masking Requirements Job Type:

Part-time Pay:

$16.00 – $18.00 per hour Expected hours: 24 – 30 per week

Benefits:

401(k) 401(k) matching Bereavement leave Dental insurance Employee discount Free parking Health insurance On-the-job training Paid time off Vision insurance Wellness program

Medical Specialty:

Holistic Medicine Ob/Gyn Primary Care Schedule:

Day shift Monday to Friday No weekends Ability to

Commute:

Springfield, MO 65804 (Required) Ability to

Relocate:

Springfield, MO 65804: Relocate before starting work (Required)

Work Location:

In person