Director of Quality Services Position Available In Jackson, Missouri

Director of Quality Services Swope Health – 3.2

Kansas City, MO Job Details Full-time Estimated:

$104K – $136K a year 10 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance 401(k) matching Life insurance Qualifications Microsoft Word Microsoft Excel Microsoft Access Management Healthcare Administration Master’s degree Continuous improvement Quality improvement Patient care Senior level 2 years Communication skills Behavioral health Full Job Description Swope Health is seeking a pro-active and mission-driven Director of Quality Services to lead Swope’s Behavioral Health quality and compliance team through an exciting phase of growth and innovation. The Director of Quality Services reports directly to the Executive Vice President of Behavioral Health and supervises all aspects of compliance and the establishment of operational standards. This includes development of an Annual Quality Plan and Performance Analysis, ensuring compliance with certification and standards, and The development and use of data reporting for Key Performance Indicators and metrics. If you have a passion for community-based care. Join Swope Health and help shape the future of equitable, patient-centered healthcare in our region.

Primary Functions:

Manage department quality initiatives, including annual planning, reporting, and Rapid-Cycle Improvement projects. Coordinate the departments’ Value-Based payment initiatives. Provide oversight for the Behavioral Health Care Coordination team, including supervision of team leader. Lead the departments’ compliance efforts for all state and federal certification, including CARF, HRSA, Joint Commission and the Department of Mental Health. Ensure that the department completes regular audits on key processes and uses a quality improvement process for any needed improvement. Provide leadership and oversight for monitoring staff adherence to billing rules and guidelines, including process for correcting errors to assure timely billing. This includes supervision of the department Enrollment Coordinator. Maintain quality dashboards for providers, managers, and Behavioral Health Leadership, including training staff in using data reporting and development of additional metrics to meet the needs of the department. Assist in managing grants by providing assistance in data collection and analysis. Track program grant cycles, and provide assistance in completing grant application, monitoring and data collection. Collect and report metrics for CCBHO, Community Mental Health Funding and any others as designated.

Qualifications and Experience:

Master’s Degree in Healthcare administration or related field required A minimum of 10 years experience in the Behavioral Health Field A minimum of 5 years experience creating and managing reporting. A minimum of 5 years experience with quality improvement initiatives. A minimum of 3 years management experience. A minimum of 1 year experience with accreditation standards and processes. A minimum of two (2) years’ experience conducting continuous quality improvement activities within behavioral health systems Excellent oral, written, and interpersonal communication skills. Prior use of reporting platforms and EMR’s Proficient in Microsoft Word, Access, and Excel.

About Swope Health Services:

For 56 years, the mission of Swope Health mission has been to improve the health and wellness of the community by delivering accessible, quality, comprehensive patient care to all. Founded in 1969 by E. Frank Ellis, Swope Health opened as “Model Cities Health Corporation” in the basement of Metropolitan Missionary Baptist Church with 20 associates and a $100,000 budget to serve 2,000 patients a year. Since then, Swope has since expanded its size, scope, and service offerings to include behavioral and dental care, services for the unhoused, mobile services and school-based clinics, and the PACE KC Adult Wellness Center. Swope Health serves as a community health asset in the region – transforming lives, strengthening community, and powering our prosperity. Swope Health is committed to maintaining its focus on patient care and experience as well as an integrated, holistic model of health care, ensuring that everyone in the community can be served. The organization’s high-quality services, strong financials, and visionary leadership team position them well to sustain and deepen their impact into the future. Swope Health Services supports its team members with: 1. Medical benefits (including a Health Savings Account option), dental and vision 2. 401(k) retirement plan with company match 3. Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability 4. Flexible Spending Account 5. Paid Days Off beginning at 4 weeks annually. 6. Nine annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or di Education Required Masters or better in Health Administration or related field Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.