Supervisor Patient Access, Pediatric Emergency Department Position Available In Forsyth, North Carolina

Supervisor Patient Access, Pediatric Emergency Department Position Highlights:

Shift Schedule:

Full Time (40 hours)

Department:

Pediatric Emergency Department Location:

Atrium Health Wake Forest Baptist What We Offer:

Generous PTO:

Accrue up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters.

Education Reimbursement:

We invest in your professional growth, offering up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.

Wellness Incentives:

Take advantage of up to $1,350 per year in wellness incentives through our LiveWELL program, prioritizing your well-being.

Parental Benefits:

We understand the importance of family, providing six weeks of paid birthing-mother maternity leave and four weeks of paid parental leave.

Retirement:

Secure your financial future with up to 7% employer-paid retirement contributions.

What You’ll Do:

Patient Access Supervisor will supervise the activities and daily workflow of Patient Access areas. Works with the managers and director(s) of Patient Access to provide excellent service to the patients. Major Responsibilities Assists Manager, Director, AVP in meeting performance goals and standards established for Patient Access Departments. Assist Manager in training of all registrars in all areas of patient access. Provides guidance and feedback on employee performance through rounding, auditing and screening of registration work and various computer reports. Registers and pre-registers patients as necessary to support the team. Assist Manager with the appropriate staffing of Patient Access areas. Assist Manager with completion of performance appraisals prior to due date. Reviews and assures that employee time is recorded accurately per Advocate policy. Assists manager in keeping current a departmental record (attendance and counseling sheets) on each employee which shall include: PTO’s Absent and tardy occurrences Disciplinary actions and other counseling sessions Commendable actions and incidents in support of the department and Atrium Assures that all employees attend appropriate mandatory classes annually. Documents attendance on all mandatory and employee development classes attended, and dates of each. Represents Patient Access and Patient Financial Services at designated facility on operational issues. Responsible for daily cash management and valuables function to include daily and weekly audits as appropriate for the facility. Produces various reports and feedback to manager. Interacts on as needed basis with other Atrium departments which may be impacted by the Patient Access process. Promotes a positive hospital image to patients, visitors and physicians by adhering to the Atrium Core Values of Caring, Commitment, Integrity and Teamwork.

What You’ll Need:

High School Diploma or equivalent Background in patient access and health insurance is required. Experience in healthcare billing, follow-up, and certification is preferred. Excellent communication skills and attention to detail are essential. 1-3 years of supervisory experience is preferred Bachelor’s Degree preferred The ideal candidate will also possess the following skills: Must also demonstrate knowledge of the principles of growth and development and possess the ability to respond to age specific issues and data reflective of the patient’s status. Employee must be knowledgeable regarding current government and state regulations (including Medicare, Medicaid, and Tricare regulations) and able to modify procedures accordingly in order to maintain compliance. Employee must also be knowledgeable of the differing applications of these regulations in each facility

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.