Patient Referral Coordinator Position Available In Guilford, North Carolina

Patient Referral Coordinator Southeastern Orthopaedic Specialists – 3.5

Greensboro, NC Job Details Full-time Estimated:

$31.9K – $37.3K a year 22 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Health insurance verification via online portal HIPAA compliance Insurance verification Customer service Medical office experience Windows High school diploma or GED Health insurance pre-authorization requirements Health insurance verification via phone Computer skills 1 year Patient referrals Medical terminology Entry level Full Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Verify Insurance coverage with patients and refer to pre-authorization pool; Perform pre-certifications as needed; Enter all data into the EMR; Meet with patients or contact Patient’s to schedule MRI and advise patient of the time and location of appointment; Make follow-up calls to referring MD offices to ensure patients have been scheduled for an appointment; May Contact Primary Care Physician to obtain PCP to obtain referral, if needed; Submit referrals to outside physician’s office and supply needed medical records; Correct errors of MRI orders and Insurance information in system if needed; Research additional information needed, have patients chart updated with appropriate information; Answering incoming calls and respond to voice mail messages; obtain demographic information, schedule appointments with patients; Responds to requests and provides copies of x-rays and/or MRI’s; Other duties as assigned

OTHER DUTIES

Ability to operate a telephone, fax machine, photocopier, and personal computer including proficiency in windows based computer system; Must adhere to strict patient confidentiality code; Must have excellent interpersonal and customer service skills; Ability to be detail oriented while prioritizing and managing multiple tasks; EDUCATION and/or

EXPERIENCE

High School Diploma or equivalent; 1-3 years of relevant experience in a medical office setting; orthopedic experience preferred; Understanding of medical terminology; Knowledge of commercial insurance carriers’ guidelines and criteria of verification, authorization and reimbursement desired;

Job Type:

Full-time Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

Insurance verification: 1 year (Required)

Work Location:

In person