Patient Services Manager Position Available In Iredell, North Carolina

Patient Services Manager
locations
Iredell Memorial Hospital
time type
Full time
posted on
Posted 20 Days Ago
job requisition id
R25_000655

Location:

Iredell Memorial Hospital

Pay Rate:

Salary – Salary Plan, 66,000.00 USD Annual

Scheduled Shift:

Job Description We’re looking for a friendly,passionate, leader to join our culinary team!
Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that takes pride in delivering quality service every time.
Responsibilities Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Lead and manage team member recruiting, training, development
Perform daily inspections and assessments and coach and counsel team members
Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
Take action and provide excellent customer service to correct any issues that occur
Implement, manage, and maintain the patient ambassador program for high-quality service
Collaborate with department, facility, andpany leadership to achieve goals
Skills

Interpersonal Skills:

Ability to interact with individuals of all backgrounds

Communication:

Effective written, spoken, and non-verbalmunication

Customer Service:

Service-oriented mentality with a focus on exceeding expectations

Professionalism:

Maintain a positive and professional demeanor

Proactivity:

Self-motivated with the ability to effectively prioritize projects and needs

Team Player:

Willingness to provide support w needed to achieve oues

Business Ethics:

Demonstrate integrity, respect, and discretion in all business dealings

Organization:

Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
Experience managing a team and in customer service
Computer experience with word processing, spreadsheets, and various software
Must be willing to relocate for promotion opportunities
Not Required but a Big Plus
Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred
What We Offer
Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee Assistance Program (EAP)
Career development and ongoing training
Important to Know
Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
Veterans and candidates with military experience are encouraged to .
HHS is an Equal Employment Opportunity Employermitted to workplace diversity and inclusion. Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in ouranization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment w individuals of all backgrounds are heard, respected, and encouraged to grow.
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About Us
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

What We Do:

We provide industry-leading support services for aviation, government, healthcare, education, senior living, and resorts across the U.S.