Patient Accounts Coordinator Position Available In Mecklenburg, North Carolina

Patient Accounts Coordinator
Charlotte, NC, United States

Job ID:

152151

Job Family:

Patient Accounting/Registration

Status:

Full Time

Shift:

Day

Job Type:

Regular

Department Name:

51011028341263-Specialized Billing
: mail
Overview
Job Summary
Patient Accounts Coordinator (PAC) works under the immediate supervision of supervisors/ managers in Patient Financial Services (PFS) performing tasks of moderate to difficultplexity relating to hospital or physician accounts. PAC is responsible for data analysis and interpretation throughout all functions of PFS, analysis of aged accounts including remittances to determine reasons for denials, non-payment and overpayment, post/ balance/ correct electronic remittances, billing and follow-up of government payers and specialized accounts, analysis/ correction of correct coding guidelines, preparation of accounts for appeal, review/ analysis of insurance credit balances and analysis/ movement of unapplied, unidentified, undistributed balances. Moderate to difficult levels of evaluation, analysis, decision making required in these roles.
Essential Functions
Completes claims and documents billing activity according to governmental regulations, agency policies and department guidelines.
Reviews trends specific to denials, root cause, and A/R impact.
Reviews insurance credit balances to determine root cause, takes necessary action to resolve account.
s payer and makes inquiries on account status.
Processes and researches electronic remittances and bank deposits.
Works with Specialty Payers and other facilities to ensurepliance and payment. Transfers charges between Patient and Facility accounts as required.
Escalates problem accounts as needed and leads appeal process.
Receives, review and takes actions for allmunications within the business office.
Physical Requirements
Requires sitting for long periods of time. Requires bending and may need to lift-up to 10 pounds occasionally.
Education, Experience and Certifications
High school diploma or GED required. One-year experience in related financial services or healthcare business office required. College (bachelor’s or associate) degree preferred. Requires the ability tomunicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcareputer system and specifically Epic billing experience preferred.