Patient Care Coordinator/Receptionist Position Available In Mecklenburg, North Carolina

Patient Care Coordinator/Receptionist Integral Audiology Cornelius, NC 28031 About Us At Integral Audiology, we believe better hearing leads to better living. Our mission is to provide exceptional hearing healthcare in a welcoming, patient-focused environment. We are looking for a compassionate, organized, and enthusiastic individual to join our growing team as a Patient Care Coordinator. Position Summary The Patient Care Coordinator is often the first point of contact for our patients and plays a vital role in creating a positive experience. This position involves managing the front desk, coordinating appointments, handling patient communications, and supporting the audiologist in ensuring smooth clinic operations. Key Responsibilities Greet patients warmly and manage check-in/check-out procedures Schedule and confirm appointments via phone, email, and text Answer incoming calls and respond to patient inquiries Maintain and update patient records in our electronic health system Verify insurance benefits and collect co-pays/payments Support administrative tasks such as filing, faxing, and inventory management Assist with patient education and follow-up communications Foster a calm, caring, and professional clinic atmosphere Qualifications High school diploma or equivalent required; associate’s or bachelor’s degree preferred Prior experience in a healthcare or front office setting is strongly preferred Excellent interpersonal and communication skills Strong organizational and multitasking abilities Proficiency in Microsoft Office and comfort with electronic medical record systems A team player with a patient-first mindset Benefits $18 – $24 per hour, depending on experience Paid time off and holidays Training and professional development opportunities Positive and supportive work environment

Job Type:

Full-time Pay:

$18.00 – $24.00 per hour Expected hours: 40 per week

Benefits:

Paid time off

Schedule:

Monday to

Friday Work Location:

In person