Patient Coordinator Position Available In Mecklenburg, North Carolina

Patient Coordinator Charlotte Dental Associates – 3.1 Charlotte, NC Job Details Full-time $18 – $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Referral program Qualifications Customer service Dental receptionist HIPAA Analysis skills Conflict management Organizational skills Dental office experience Computer skills 1 year Communication skills Entry level Full Job Description Join Our Team as a Patient Coordinator at Charlotte Dental Associates! Are you a team-spirited, positive individual with a passion for putting patients first? Charlotte Dental Associates is looking for someone just like you! Situated in the heart of the rapidly growing University area, our office is more than just a workplace—it’s a community dedicated to exceptional dental care. Our ideal team member is courteous, consistent in their work, a self starter, and trustworthy. We offer a wide range of services in-house through our comprehensive team of skilled doctors and state-of-the-art technology. At Charlotte Dental Associates we believe in fostering a welcoming and supportive environment where both our patients and staff can thrive. As a Patient Coordinator, you will play a crucial role in ensuring our patients receive the highest standard of care, while being part of a team that values your contributions and professional growth. If you are eager to be a part of an innovative and dynamic practice that truly cares about its patients and staff, we invite you to apply. Come join us and make a real difference in the lives of our patients while advancing your career in a vibrant, growing community.

Responsibilities:

Provide exceptional customer service by making the patient the #1 priority Be present, engaged, and ready to work at all assigned shift times Promptly answer phones with a smile, and communicate with patients in a courteous manner Demonstrate and influence a culture of good teamwork to deliver an extraordinary experience for every patient Respond to patient appointment requests as quickly as possible and schedule all appointments in accordance to practice guidelines Call to confirm scheduled appointments, pull patient files and provide accurate route sheets, to maintain patient flow throughout the day Communicate the arrival of a patient and their needs to the clinical staff, as well as notifying the providers of any changes/anticipated issues with the daily schedule Assist patients in completing new patient health history forms and accurately enter all patient information into the dental software, ensuring that we have the most updated information on file for each patient Contact insurance companies to verify coverage and partner with company vendors to complete insurance breakdowns, within 24 hours of a patient’s scheduled appointment time Follow payment policy by posting all charges and payments to patient accounts, and by collecting payments from the patients at the time of service Complete checklists as assigned and participate in daily huddles Maintain patient confidentiality through HIPAA compliance: Skills/Abilities Experience in a professional environment with direct patient contact preferred Excellent positive attitude and customer service skills Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills Possess exceptional interpersonal and relationship-building skills, including conflict resolution skills Strong organization, planning, and analytical skills Ability to multi-task and remain calm in a rapidly changing environment Computer proficiency and the ability to learn programs as required

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program

Schedule:

Day shift

Experience:

Dental receptionist: 1 year (Required)

Work Location:

In person