Qualified Professional/Peer Support Supervisor Position Available In Mecklenburg, North Carolina

Qualified Professional/Peer Support Supervisor The Ship Group Services – 1.0 Charlotte, NC Job Details Part-time $18 – $21 an hour 1 day ago Benefits 401(k) Referral program Qualifications LMFT Management

LCMHC SAS

Intake Licensed Clinical Social Worker Mid-level Master’s degree Driver’s License Supervising experience Bachelor’s degree Case management Motivational interviewing Organizational skills Human Services LCAS 1 year Care plans Leadership Communication skills Full Job Description Peer Support Program Supervisor (Qualified Professional)

Location:

Charlotte, NC –

In-Person & Field-Based Hours:

10:30 AM to 5:00 PM, Monday-Thursday (Fridays as needed; mental health day)

Employment Type:

Part-Time Pay:

$18.00 – $21.00/hour + Team Bonus Opportunities About Us At TSG Behavioral Health & Community Services , we deliver community-based mental health services that change lives. Our Peer Support Program is a vital service designed to promote recovery and independence for adults living with serious mental illness or substance use challenges. About the Role We are seeking an experienced leader to serve as our Peer Support Program Supervisor . This Qualified Professional (QP) role involves directly overseeing a team of Certified Peer Support Specialists (CPSS), managing daily operations, and ensuring the program meets Medicaid compliance, agency standards, and clinical integrity. This role goes beyond supervision—it requires someone who can link clients to resources, monitor engagement, and coordinate services to ensure clients receive timely, consistent, and effective support. Ideal candidates will have a background in peer support, case management, program leadership , and experience working with Person-Centered Plans (PCPs) . This is a hands-on position blending oversight, supervision, and direct service. Key Responsibilities Supervision & Team Leadership Supervise and mentor Peer Support staff Assign clients based on caseload and service needs Lead weekly team meetings and provide 1:1 supervision Review documentation (notes, logs, PCPs) for accuracy and compliance Program Oversight & Case Management Monitor and coordinate services across all clients served Ensure PCPs are created and regularly updated Provide direct client services as needed Maintain and update a resource list to support client goals Track team productivity and engagement outcomes Quality Improvement & Reporting Collect and analyze outcome data to show program impact Implement strategies to improve service quality Ensure use of evidence-based recovery practices Compliance & Collaboration Ensure adherence to NC Clinical Coverage Policy 8G Collaborate with Clinical Director and Compliance Team for audit readiness Communicate team goals, client needs, and updates effectively Qualifications (Must Meet NC QP Standards): Master’s in Human Services + 1 year

MH/DD/SAS

experience OR Bachelor’s in Human Services + 2 years experience OR Bachelor’s in other field + 4 years experience OR NC Licensed/Provisionally Licensed (LCMHC, LCSW, LMFT, LCAS)

What We’re Looking For:

Experience supervising peer support or case management teams Knowledge of recovery models, Medicaid billing, and compliance standards Skilled in caseload assignment, PCP updates, and using data for improvement Strong communicator and team motivator Reliable, organized, and accountable to program goals Compensation & Perks $18-$21/hour (based on experience) Team bonuses based on engagement and performance Client referral incentives Flexible scheduling (field & office-based) Ready to Lead? This role isn’t just about management—it’s about building a high-performing Peer Support Program that delivers real results . You’ll play a key role in linking staff to purpose , coordinating client outcomes , and making a measurable impact in the lives of those we serve.

Job Type:

Part-time Pay:

$18.00 – $21.00 per hour

Benefits:

401(k) People with a criminal record are encouraged to apply

Work Location:

In person