Qualified Professional/Peer Support Supervisor Position Available In Mecklenburg, North Carolina

Qualified Professional/Peer Support Supervisor The Ship Group Services Charlotte, NC 28215

Location:

Charlotte, NC –

In-Person & Field-Based Employment Type:

Part-Time Pay:

$20.00 – $22.00/hour +

Team Bonus Opportunities About Us:

At TSG Behavioral Health & Community Services , we are committed to empowering individuals and transforming lives through culturally responsive, community-based behavioral health programs. Our Peer Support Services (PSS) model plays a vital role in recovery and reintegration for adults living with serious mental illness and/or substance use challenges. About the

Role:

We are looking for a Qualified Professional (QP) to take the lead as our Peer Support Supervisor —a pivotal leadership role overseeing the expansion, training, compliance, and performance of our Peer Support Services program. This in-person and field-based role includes both administrative leadership and direct client services. You will support, train, and supervise Certified Peer Support Specialists (CPSS), onboard new hires, and help grow the program into new regions . You will also provide services directly to clients as needed and assist with the development and maintenance of Person-Centered Plans (PCPs). You’ll play a critical part in motivating your team—not only to support their clients—but to help expand peer support services .

Key Responsibilities:

Leadership, Training, and Supervision:

Supervise and manage a team of Certified Peer Support Specialists and paraprofessionals. Develop individualized supervision plans and conduct weekly team supervision meetings. Provide initial and ongoing training and onboarding for new peer support team members. Ensure staff deliver services that align with NC Clinical Coverage Policy 8G. Monitor documentation for compliance and clinical effectiveness.

Program Growth & Outreach:

Lead the expansion of the peer support program into new service areas. Support and guide staff in client outreach and engagement. Encourage and oversee team participation in new client recruitment. Team members are eligible for bonuses when they successfully meet goals.

Direct Client Support:

Deliver community-based services as a Qualified Professional (QP) Develop, update, and approve Person-Centered Plans (PCPs) in accordance with NC Medicaid policy. Assist with clinical oversight, functional assessments, and service planning.

Compliance & Coordination:

Ensure services, authorizations, and documentation meet Medicaid and agency standards. Participate in weekly team meetings and coordinate care with clinical leadership. Support internal quality control and outcome tracking across all peer support operations. Qualifications (Must meet NC QP requirements under 10A

NCAC 27G .0104

): Must meet one of the following: Master’s degree in a human services field + 1 year of

MH/DD/SAS

experience. Bachelor’s degree in a human services field + 2 years of

MH/DD/SAS

experience. Bachelor’s degree in a non-human services field + 4 years of

MH/DD/SAS

experience. Licensed or provisionally licensed human services professional in NC (e.g., LCMHC, LCSW, LMFT, LCAS).

Additional Requirements:

Prior experience leading or supervising a peer support or behavioral health team. Strong understanding of recovery principles and Medicaid Policy 8G. Experience creating or reviewing Person-Centered Plans (PCPs). Ability to write and review professional documentation. Comfortable meeting clients in person and/or virtually from the office. Must attend weekly team meetings and help support overall agency goals.

Compensation & Bonus Opportunities:

$20-$22/hour , based on experience. Team performance bonuses tied to client engagement and documentation quality. Client referral bonus program : Staff who help bring in new clients to services are eligible for individual referral incentives. Why Join TSG Behavioral Health? You’ll lead a program that puts lived experience at the center of healing. You’ll play a direct role in developing a growing service line. You’ll be part of a supportive and mission-driven team. You’ll help elevate voices, build confidence, and change lives in real time.

Apply Today:

If you’re a natural leader with deep knowledge of recovery services and experience as a QP—we want you on our team. Help us grow our Peer Support Services across communities that need it most. About Us The Ship Group Holdings is dedicated to advancing lives and empowering individuals to deliver exceptional customer experiences daily. With operations spanning two countries and over seven years of service, we have successfully launched more than 20 community initiatives, achieving a 98% client satisfaction rate. Our diverse network includes brands such as Resolute Home Care, TSG Transportation, The Black Therapy Network, and TSG Behavioral Health & Community Services, all committed to fostering growth and development among our employees and the communities we serve.

Job Type:

Part-time Pay:

$20.00 – $22.00 per hour

Benefits:

401(k)

Schedule:

Monday to Friday People with a criminal record are encouraged to apply Application Question(s): Have you created, updated, or approved Person-Centered Plans (PCPs)? Have you conducted audits or quality checks on clinical documentation for compliance? Do you have experience providing direct behavioral health services to adults with mental health and/or substance use disorders? Are you comfortable conducting community-based outreach and engaging new clients into services? Are you able to travel locally to meet with clients or supervise staff at different service sites?

Work Location:

In person