Patient Care Coordinator Position Available In Moore, North Carolina
Tallo's Job Summary: Patient Care Coordinator at Rose International in Pinehurst, NC, USA. Temporary onsite position with a $20.00 hourly rate. Requires high school/GED, 2+ years admin/receptionist experience, customer service skills, and HIPAA knowledge. Responsibilities include managing reception area, scheduling appointments, and handling patient inquiries to ensure a positive experience.
Job Description
PATIENT CARE COORDINATOR
IN
PINEHURST, NC, USA!
Date Posted:
04/25/2025
Hiring Organization:
Rose International
Position Number:
481794
Job Title:
Patient Care Coordinator
Job Location:
Pinehurst, NC, USA, 28374
Work Model:
Onsite
Employment Type:
Temporary
Estimated Duration (In months): 4
Min Hourly Rate($): 20.00
Max Hourly Rate($): 20.00
Must Have Skills/Attributes:
Customer Service, Front Office, Receptionist
Job Description
Client ID:
106619
Required Education:
- High school/GED or equivalent
Required Qualifications/Skills/Experience:
- 2+ years of experience in an administrative/receptionist role, managing appointments, greeting customers, and handling check-ins/outs
- Ability to build and maintain rapport with all referral sources.
- Ability to multitask and work in a fast-paced environment
- Ability to interact both positively and professionally through multiple departments within the practice.
- Ability to work both independently as well as within a team environment.
- Ability to provide superior customer service excellence.
Preferred Qualifications/Skills/Experience:
- Experience in clinics, hospitals, counseling centers, or anything related to patient services
- Understanding of HIPAA/privacy rules
Overview:
Patient Care Coordinator will be responsible for overall front desk activities including management of the reception area, greeting patients, assisting patients with their needs, such as completing registration, scheduling appointments, and handling patient/customer service issues to ensure an overall positive patient experience.
Job Duties:
- Greet/check-in & check-out and direct patients and visitors.
- Schedule appointments, update patient information in practice management system and provide information to patients.
- Process payments and handle patient complaints.
- Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
- Completes requests by always greeting all clients & patients with courteous and respectful interactions, on the phone, via email or portal interaction, and answering or referring all inquiries as appropriate team member.
- Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations.
- Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed.
- Secures information by completing all necessary actions required within the assigned system and established procedures.
- Provides all historical reference required by utilizing filing and retrieval systems.
- Contributes to team effort by accomplishing all related tasks as needed.
- Remains flexible on behalf of the position and the team
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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Benefits:
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California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations’ .
