Clinical Supervisor II (NHRMC Only) Position Available In New Hanover, North Carolina

Clinical Supervisor II (NHRMC Only)
GSS – General Surgery Specialists
Wilmington, North Carolina
Medical Group
General Surg Clinic
Full-Time
8:00am-5:00pm
82764
Job Description
Job Summary Novant Health is seeking a Clerical Supervisor II to be responsible for overall front end revenue cycle functions. In partnership with the Clinic Administrator, ensures implementation and success of NHMG goals, organizes and directs the clinical environment, and coordinates teams to assure effective care is given to provide quality patient care in physician practices. Supervises between 10 and 19 FTEs. The Registered Nurse serves as a leader of the healthcare team at Novant Health by establishing an authentic personalized relationship with the patient and their chosen support system, collaborating with physicians and other team members to assess, plan, implement, delegate and evaluate an individualized plan of care that promotes optimal health or supports a peaceful death and takes ownership in creating an environment that allows team members to be present with patients and families. The Registered Nurse utilizes best scientific evidence and compassion to assist the patient in navigating their health journey. The Registered Nurse accepts responsibility, authority, and accountability for management and provision of care in accordance with the current policies and procedures. The Registered Nurse gives feedback and evaluations to team continuously to monitor appropriate team members for positions and promote employee and customer satisfaction.

We offer:

Competitive benefits package
Career advancement opportunities
Clinical and non-clinical positions available
Tuition reimbursement
We are an Approved Public Student Loan Forgiveness organization! At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”.

Qualifications Education:

High School Diploma or GED, required. 2 Year / Associates Degree in Health or Business Administration, preferred.

Experience:

Two years of clerical experience in a medical office setting, required. With one year of supervisory experience, preferred.
Additional skills required: Knowledge of organization policies and procedures. Knowledge of fiscal management and human resource management techniques. Knowledge of office management techniques and practices. Knowledge of computer systems and applications. Skill in gathering, analyzing, and evaluating data. Skill in written and verbal communication. Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to exercise initiative, problem-solving, decision-making. Ability to read, interprets, and applies clinic policies and procedures. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities.

Physical requirements:

Stand and move around the majority of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push / pull wheelchairs, carts, and beds; see, hear, speak, smell, and touch. Job Opening ID 82764