Front Office Manager/ Lead Patient Experience Coordinator Position Available In Union, North Carolina

Front Office Manager/ Lead Patient Experience Coordinator Nourishing Life Acupuncture Monroe, NC 28112 Have people ever called you “crunchy”? Do you have a passion for holistic medicine? Are you outgoing and love connecting with people? Are you a go-getter who’s proactive but also able to take direction? We are an acupuncture practice in Downtown Monroe and are looking for a detail-oriented manager to join our team. I’m looking to hire my next right-hand man or woman—someone I can rely on and grow with long-term. This is a part-time position offering 18-25 hours per week. Pay is $20-$22 per hour, depending on experience. I’m looking for someone who is reliably available during the following days and times:

Monday:

11-12pm

Tuesday:

2:00-7:00

PM Wednesday:

10:00 AM-3:00

PM Thursday:

10:00 AM-5:30

PM Friday:

10:00 AM-3:00 PM Please note: The above are clinic hours and do not include off-site networking, which may vary depending on the time and week. If you thrive on organization, know how to prioritize tasks, and enjoy multitasking, keep reading!

Duties include:

Setting a warm, welcoming, non-judgmental atmosphere where patients can relax, let go, and heal. You’ll be responsible for booking appointments according to each patient’s treatment plan, turning over treatment rooms, and keeping our day running smoothly and efficiently—all while delivering a high level of service with a smile. Flexibility in schedule to attend networking events is a must. The ideal candidate is tech-savvy and has strong written and verbal communication skills. The ability to take directions and implement them immediately is a very important part of the position. Only applicants who complete all tasks on the Google form will be considered for the role.

Key responsibilities:

Warmly greeting and checking in patients, then escorting them to treatment rooms Keeping the flow and pace of the office on schedule Using excellent customer service skills while answering phone calls, texts, and emails Providing general information on acupuncture and our practice Checking and responding to emails and text messages promptly Scheduling patients using our software, following established protocols Attending networking events as well as setting up and attending local community outreach events Assisting with superbills/itemized receipts for patients Light cleaning of treatment rooms between patients and maintaining a tidy office Assisting with inventory management and supply ordering Helping with social media posting

Pay:

$20-22/hr based on experience and free weekly acupuncture treatment. A background in sales is not necessary but a plus. Please no calls to the office. If you’re looking for a fun, fast-paced work environment with great people—and want to contribute to a holistic healing experience with your positive attitude and welcoming communication style— please complete the following

Google Form:

https://forms.gle/YbsXVFeAaZuLWpk57

Job Type:

Part-time Pay:

$20.00 – $22.00 per hour Expected hours: 18 – 25 per week Ability to

Commute:

Monroe, NC 28112 (Required) Ability to

Relocate:

Monroe, NC 28112: Relocate before starting work (Required)

Work Location:

In person