Manager, Medical Record Review/Pharmacovigilance Position Available In Wake, North Carolina

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

Essential Functions:

Provide oversight and direction as a PV subject matter expert, enhancing client service internally and externally. Supervise workload, offer ongoing performance feedback, and conduct annual reviews. Demonstrate leadership, coach, mentor, and motivate staff for optimal performance. Make decisions and recommendations consistent with company policies and guidelines. Handle staffing responsibilities, including hiring, scheduling, and training. Foster teamwork, resolve conflicts, and communicate departmental needs to management. Review cases for training feedback and ensure compliance with regulatory requirements. Maintain and update work instructions, training materials, and templates. Identify and address training needs for PV staff, ensuring competency for assigned duties. Contribute to the development and continuous improvement of processes, SOPs, and workflow. Support client implementation, including meetings, guideline creation, and process explanation. Perform billable work to adhere to target utilization as set by line manager based on span of control. Billable activities may include processing cases, QC cases, assisting with the inbox, or other case processing activities. Other duties as assigned.

Necessary Skills and Abilities:

Strong verbal, written and interpersonal communication skills with clients, external and internal staff. Excellent project management skills. High level of accuracy and attention to detail. Excellent problem-solving skills and ability to resolve problems in a timely manner. Able to work independently and collaboratively in a multi-disciplinary team. Excellent organization and prioritization skills with attention to detail. Advanced Knowledge of Pharmacovigilance. Advanced knowledge of PV Systems, such as Oracle Argus Safety, ARISg, or other safety databases. Self-motivated to maintain high efficiency and productivity levels and manage multiple projects and clients. Legal review or medical review experience preferred.

Educational Requirements:

Required:

a bachelor’s degree.

Experience Requirements:

Required:

five years of related work experience.

Required:

one year of leadership experience.

Preferred:

one year of people management experience. We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. •ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.•Don’t see an open opportunity that matches your qualifications? Join our talent community to stay connected for potential future opportunities. Upload your resume/CV and contact details for our Talent Acquisition team to review and match for potential future opportunities. While you are here, sign up for Job Alerts to receive alerts of future opportunities that match your selected interests. To change the language, click on “English” at the top right corner of the screen and select your preferred language. If you are already signed in, click the cloud icon and go to Change Language. ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses (domain@propharmagroup.com). If you receive recruiting communications from anyone with a yahoo.com, gmail.com, live.com, propharmagroupjobs.com, or any other email account, it’s likely a fraud. Are you currently a ProPharma colleague? To be considered for an opportunity, please apply through the Jobs Hub in Workday.