Patient Care Coordinator (PCC) Position Available In Carroll, New Hampshire

Patient Care Coordinator (PCC) The Hearing Aid Shop Wolfeboro, NH 03894

Job Title:

Patient Care Coordinator –

Wolfeboro Office Company:

The Hearing Aid Shop Location:

Wolfeboro, NH 03894

Job Type:

Full-time or Part-time Pay:

$20.00 – $25.00 per hour (based on experience)

Schedule:

Monday to Friday | No weekends | 16-40 hours per week

Work Setting:

In-person Expected Start Date:

Mid to late August 2025 About Us The Hearing Aid Shop is a locally owned, patient-focused hearing healthcare practice with offices in Wolfeboro and North Conway. We’re known for our friendly, supportive team culture and high standard of care. We are currently hiring a Patient Care Coordinator to join our Wolfeboro location. This position plays a vital role in delivering a warm and organized experience for our patients—from the first phone call to the final follow-up. What You’ll Do Greet and check in patients, creating a welcoming atmosphere Answer incoming phone calls, assist with inquiries, and direct calls as needed Schedule and confirm patient appointments using our electronic system Manage patient registration, insurance verification, and co-pay collection Maintain accurate and confidential patient records (HIPAA compliance required) Assist with check-out, post-appointment follow-up, and reminders Support audiologists and hearing specialists with smooth patient flow Help keep the front office tidy and fully stocked Participate in occasional outreach and marketing efforts What We’re Looking For 1+ year of customer service experience required Prior medical office or administrative experience preferred Friendly, professional communication and problem-solving skills Tech-savvy and organized, with the ability to multitask Reliable, punctual, and team-oriented Must be able to commute to our Wolfeboro office What We Offer Flexible weekday schedule (no nights or weekends) Paid time off and paid sick leave Paid training and onboarding Quarterly profit-sharing bonus Opportunities for growth and advancement A positive, respectful, and fun team environment We’re aiming to fill this role by mid to late August 2025 , so apply now to secure your spot! To learn more about our team and culture, visit: lifesoundsamazing.com/careers

Job Types:

Full-time, Part-time Pay:

$20.00 – $25.00 per hour Expected hours: 16 – 40 per week

Benefits:

Flexible schedule Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance Profit sharing

Schedule:

No weekends Ability to

Commute:

Wolfeboro, NH 03894 (Required) Ability to

Relocate:

Wolfeboro, NH 03894: Relocate before starting work (Required)

Work Location:

In person