Practice Patient Care Coordinator| Concord Sleep Center Full time Position Available In Merrimack, New Hampshire

Sleep Center, located in Concord NH – Foundry Street Monday through Friday 830am-530pm with 1 hour lunch hour. Summary The Patient Care Coordinator works under the direction of the Manager and/or supervisor. Performs a variety of administrative and data management functions. The Patient Care Coordinator is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service. Education High school or equivalent (GED). Prior experience working in the medical field and/or training. Certification, Registration & Licensure None required. Experience Demonstrated ability to effectively and positively interact with a multi-disciplinary team of staff, patients, and others. Responsibilities Greets and arrives patients; and secures signatures for all required documentation. Obtains and verifies insurance and demographic information. Collects payments for services rendered. Processes and routes all incoming calls and responds to departmental/practice inquiries. Schedules/reschedules patient appointments. Creates and maintains medical records and charts. Reconciles work lists and reports. Facilitates patient care between primary, specialty, and ancillary services. Coordinates intake of new patient information. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights:

Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate. Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey’s summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices

ISO 9001

2008 certification, issued by

DNV GL. ISO

certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action. Learn more about working at Concord Hospital Culture and Values Career Development Benefits Life Here