Patient Navigator Coordinator Intern Position Available In Bergen, New Jersey
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Job Description
Patient Navigator Coordinator Intern
Hackensack, New Jersey
Operations
Regional Cancer Care Associates
33509
Job Description
Overview
Step into the crucial role of Patient Navigator Coordinator Intern, w you’ll make a meaningful impact by guiding patients, families, and caregivers through theplexities of the healthcare system. Your mission is to ensure they have timely access to quality health and psychosocial care, effectively breaking down barriers and streamlining their journey across all phases of the cancer continuum—prevention, screening, diagnosis, treatment, survivorship, and end-of-life care, including bereavement support.
Employment Type:
Temporary Full Time
Location:
Hackensack, NJ
Compensation:
$15.49 per hour
Compensation packages based on your unique skills, experience, and qualifications
Responsibilities
Works under direct supervision and in tandem with the Oncology Nurse Navigator to coordinate patient care through all phases of the care continuum
Educates patients, families and caregivers about the role of the Patient Navigation Coordinator in
Facilitatingmunication among health care providers
Supporting patients and families withpletion of medical forms
Coordination of necessary clinical appointments, and
Conveying information about internal and external resource availability
Supports the Oncology Nurse Navigator in reporting patient and family challenges and assists with potential solutions, while considering the patient’s values and cultural, spiritual and social needs
Coordinates patient needs for appointments and schedules appropriately to expedite the plan of care
Ensures closure of all referral loops, internal and external, through procurement and inclusion of referral documentation in the medical record in a timely manner
Appropriately documents all patient interactions and services provided within the electronic medical record
Acts as a liaison and advocate for patients, families and caregivers when assisting the multidisciplinary team
Serves as a liaison/contact for referring physicians, external medical offices and patients in a timely, professional manner
Participates in continuous process improvement of patient oues, assuring appropriate utilization of resources to increase patient, family and caregiver satisfaction
Maintains patient privacy according to local and national laws, treating all patient and family information as privileged and protected
Participates in local and US Oncology Network-sponsored events to lessons learned and best practices in patient navigation
Supports and ads to US Oncology Network Compliance Program, including Code of Ethics and Business Standards
Qualifications
Minimum Requirements:
High school diploma or GED; advanced education preferred
Minimum four (1) year experience working in a clinical health care environment is required
Medical Assistant (certified) experience with medical, radiation, and /or surgical oncology/hematology patient population preferred
Oncology-related education, planning, management, or similar experience is required
Critical Skills:
Stronganizational and interpersonal skills
Strong knowledge and proficient use of an electronic medical record (EMR) system
Proficiency in reviewing medical records and other patient care information
Strong knowledge and understanding of HIPAApliance and patient confidentiality regulations and policies
Ability to prioritize and re-prioritize quickly
Ability to develop collaborative relationships and work in teams, including medical, surgical, and radiation oncologists and referring providers
Strong written and verbalmunication skills, including medical terminology and therapeutic interventions available
Ability to work with minimal supervision
Additional Knowledge/Skills
Strong customer service skills
Strong knowledge of oncology patient care and outpatient practice workflow
Intermediateputer skills, including MS Office applications, internet querying, etc.
Knowledge of localmunity resources