? Apply in 3 Minutes: Patient Care Coordinator – West Orange, NJ Position Available In Essex, New Jersey

Job Description:

Opportunities with Optum in the Tri-State region (formerlyCareMount Medical, ProHEALTH New York and Riverside Medical Group).Come make a difference in the lives of people who turn to us forcare at one of our hundreds of locations across New York, NewJersey and Connecticut. Work with state-of-the-art technology andbrilliant co-workers who share your passion for helping people feeltheir best. Join a dynamic health care organization and discoverthe meaning behind Caring. Connecting. Growing together. OptumHealth is seeking a Patient Care Coordinator to join our growingteam. At Optum, we are transforming healthcare nationally whileproviding physician-led care locally. Work with the largest caredelivery organization in the world and start doing your life’s bestwork. Optum Pediatrics has an immediate opening for a friendly,patient focused and detailed oriented Patient Care Coordinator tojoin our team. The Patient Care Coordinator is responsible for thecompletion of set processes and protocols. Works cooperatively withall members of the care team to support the vision and mission ofthe organization, deliver excellent customer service and adhere toLean processes. Supports the teams in meeting financial, clinicaland service goals.

Working Hours:

A 40-hour work week, Monday from8:00am to 5:00pm, Tuesday from 8:00am to 8:00pm, Wednesday 8:00amto 3:00pm, Thursday 8:00am to 7:00pm, and Friday 8:00am to 4:00pm.

Rotating Saturdays from 8:00am to 2:00pm. The schedule will bedetermined by the supervisor upon hire.

Location:

449 MountPleasant Ave, Second Floor, West Orange, NJ 07052

PrimaryResponsibilities:

• Obtain accurate and updated patientinformation, such as name, address, insurance information
• Performinsurance verification on the date of service
• Obtain patientsignatures for required documents
• Upload a valid Governmentissued state ID of patient and patient insurance cards
• Accurateand complete occupational medicine registration workflow
• File andmaintain medical records
• Consistently correct registration workqueue errors
• Confirms and schedule appointments
• Answertelephone calls promptly and courteously
• Perform referraldocumentation promptly
• Working daily in the claims edit workqueue and referrals work queue to correct registration errors forsubmission to insurance companies
• Performs certain follow-upservices for patients in a prompt and courteous manner, such asscheduling specialist appointments, scheduling follow-upappointments and obtaining copies lab results or specialist reports
• Adhere to the standards identified via Sparq regarding OptumEmployee Policies
• Work cohesively with fellow employees toachieve specific team goals
• Keep abreast on current medicalrequirements relevant to their position, which includes maintainingpatient confidentiality and abiding by all HIPAA and OSHArequirements
• Comfortable working in high pace environment
• Participate in planning, coordinating, and implementing care inconjunction with the multidisciplinary team in accordance with thePlan of Care
• Assure the continuity of care through scheduling andtracking systems
• Provide effective communication to patient /family team members and other health care professionals asevidenced by documentation, case conferences, communication notes,and evaluations
• Notify clinical staff of schedule changes as theyoccur
• Comply with administrative policies to ensure quality ofcare
• Demonstrate precision and efficiency in scanning documentsand monitoring the fax server, retrieving and / or scanningdocuments and assigning to the appropriate electronic chart
• Participate in orientation (scheduling segment) of new fieldemployees and distribute updates and changes as needed
• Performother related duties and assignments as required
• Organize andmaintains medical records
• All employees are expected to keepabreast on current medical requirements relevant to their position,which includes maintaining patient confidentiality and abiding byall HIPAA and OSHA requirements
• Work Independently, and Assistwith Clinical duties on a limited basis
• Performs other duties asassigned What are the reasons to consider working for UnitedHealthGroup? Put it all together
• competitive base pay, a full andcomprehensive benefit program, performance rewards, and amanagement team who demonstrates their commitment to your success.

Some of our offerings include:

• Paid Time Off which you start toaccrue with your first pay period plus 8 Paid Holidays
• MedicalPlan options along with participation in a Health Spending Accountor a Health Saving account
• Dental, Vision, Life& AD&DInsurance along with Short-term disability and Long-Term Disabilitycoverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee AssistanceProgram
• Employee Referral Bonus Program
• Voluntary Benefits (petinsurance, legal insurance, LTC Insurance, etc.)
• More informationcan be downloaded at: http://uhg.

hr/uhgbenefits You’ll be rewardedand recognized for your performance in an environment that willchallenge you and give you clear direction on what it takes tosucceed in your role as well as provide development for other rolesyou may be interested in.

Required Qualifications:

• High SchoolDiploma/GED (or higher)
• 1 years of experience working in medicalfront office position performing duties such as schedulingappointments, checking patients in/out, insurance verification,collecting co-pays and maintaining medical records
• Intermediatelevel of proficiency with MS Word, Excel and Outlook and theability to use multiple web applications
• Ability to work:
• Monday from 8:00am to 5:00pm
• Tuesday from 8:00am to 8:00pm
• Wednesday 8:00am to 3:00pm
• Thursday 8:00am to 7:00pm
• Friday8:00am to 4:00pm
• Rotating Saturdays from 8:00am to 2:00pm
• Access to reliable transportation and the ability to cover otheroffices as needed

Preferred Qualifications:

• Knowledge of Epic EMRsoftware
• 1 years of customer service experience

Soft Skills:

• Ability to work independently and maintain good judgment andaccountability
• Demonstrated ability to work well with health careproviders
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speakclearly and concisely, conveying information in a manner thatothers can understand, as well as ability to understand andinterpret information from others The salary range for this role is$16.

88 to $33.22 per hour based on full-time employment. Pay isbased on several factors including but not limited to local labormarkets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws asapplicable. In addition to your salary, UnitedHealth Group offersbenefits such as, a comprehensive benefits package, incentive andrecognition programs, equity stock purchase and 401k contribution(all benefits are subject to eligibility requirements). No matterwhere or when you begin a career with UnitedHealth Group, you’llfind a far-reaching choice of benefits and incentives. AtUnitedHealth Group, our mission is to help people live healthierlives and make the health system work better for everyone. Webelieve everyone-of every race, gender, sexuality, age, location,and income-deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to goodhealth which are disproportionately experienced by people of color,historically marginalized groups, and those with lower incomes. Weare committed to mitigating our impact on the environment andenabling and delivering equitable care that addresses healthdisparities and improves health outcomes — an enterprise priorityreflected in our mission.

Diversity creates a healthier atmosphere:

UnitedHealth Group is an Equal Employment Opportunity / AffirmativeAction employer, and all qualified applicants will receiveconsideration for employment without regard to race, color,religion, sex, age, national origin, protected veteran status,disability status, sexual orientation, gender identity orexpression, marital status, genetic information, or any othercharacteristic protected by law. UnitedHealth Group is an EqualEmployment Opportunity employer under applicable law and qualifiedapplicants will receive consideration for employment without regardto race, national origin, religion, age, color, sex, sexualorientation, gender identity, disability, or protected veteranstatus, or any other characteristic protected by local, state, orfederal laws, rules, or regulations. UnitedHealth Group is a drug

• free workplace.

Candidates are required to pass a drug test beforebeginning employment. RPO RED