Patient Care Coordinator – Ocean, NJ Position Available In Essex, New Jersey

Job Description:

Opportunities with Optum in the Tri-State region (formerlyCareMount Medical, ProHEALTH New York and Riverside Medical Group).Come make a difference in the lives of people who turn to us forcare at one of our hundreds of locations across New York, NewJersey and Connecticut. Work with state-of-the-art technology andbrilliant co-workers who share your passion for helping people feeltheir best. Join a dynamic health care organization and discoverthe meaning behind Caring. Connecting. Growing together. OptumRheumatology has an immediate opening for a friendly, patientfocused and detailed oriented Patient Care Coordinator to join ourteam. The Patient Care Coordinator is responsible for thecompletion of set processes and protocols. Works cooperatively withall members of the care team to support the vision and mission ofthe organization, deliver excellent customer service and adhere toLean processes. Supports the teams in meeting financial, clinicaland service goals.

Working Hours:

A 40-hour work week Mondaythrough Thursday between the hours of 8:00 am to 4:30 pm, Fridaybetween the hours of 8:00 am to 2:00 pm. Schedule to be determinedby manager upon hire. May be asked to float to other practices asneeded.

Location:

1500 Allaire Avenue, Suite 203B Ocean, NJ 07712

Primary Responsibilities:

• Obtain accurate and updated patientinformation, such as name, address, insurance information
• Performinsurance verification on the date of service
• Obtain patientsignatures for required documents
• Upload a valid Governmentissued state ID of patient and patient insurance cards
• Accurateand complete occupational medicine registration workflow
• File andmaintain medical records
• Consistently correct registration workqueue errors
• Confirms and schedule appointments
• Answertelephone calls promptly and courteously
• Perform referraldocumentation promptly
• Working daily in the claims edit workqueue to correct registration errors for submission to insurancecompanies
• Performs certain follow-up services for patients in aprompt and courteous manner, such as scheduling specialistappointments, scheduling follow-up appointments and obtainingcopies lab results or specialist reports
• Adhere to the standardsidentified via Sparq regarding Optum Employee Policies
• Workcohesively with fellow employees to achieve specific team goals
• Keep abreast on current medical requirements relevant to theirposition, which includes maintaining patient confidentiality andabiding by all HIPAA and OSHA requirements
• Comfortable working inhigh pace environment
• Participate in planning, coordinating, andimplementing care in conjunction with the multidisciplinary team inaccordance with the Plan of Care
• Assure the continuity of carethrough scheduling and tracking systems
• Provide effectivecommunication to patient / family team members and other healthcare professionals as evidenced by documentation, case conferences,communication notes, and evaluations
• Notify clinical staff ofschedule changes as they occur
• Comply with administrativepolicies to ensure quality of care
• Demonstrate precision andefficiency in scanning documents and monitoring the fax server,retrieving and / or scanning documents and assigning to theappropriate electronic chart
• Participate in orientation(scheduling segment) of new field employees and distribute updatesand changes as needed
• Perform other related duties andassignments as required
• Organize and maintains medical records
• All employees are expected to keep abreast on current medicalrequirements relevant to their position, which includes maintainingpatient confidentiality and abiding by all HIPPA and OSHArequirements
• Complete new clinical competencies rolled out by theEducational Committee
• Performs other duties as assigned What arethe reasons to consider working for UnitedHealth Group? Put it alltogether
• competitive base pay, a full and comprehensive benefitprogram, performance rewards, and a management team whodemonstrates their commitment to your success.

Some of ourofferings include:

• Paid Time Off which you start to accrue withyour first pay period plus 8 Paid Holidays
• Medical Plan optionsalong with participation in a Health Spending Account or a HealthSaving account
• Dental, Vision, Life& AD&D Insurance alongwith Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• EducationReimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (petinsurance, legal insurance, LTC Insurance, etc.)
• More informationcan be downloaded at: http://uhg.

hr/uhgbenefits You’ll be rewardedand recognized for your performance in an environment that willchallenge you and give you clear direction on what it takes tosucceed in your role as well as provide development for other rolesyou may be interested in.

Required Qualifications:

• High SchoolDiploma/GED (or higher)
• 1 year of experience working in medicaloffice position performing duties such as scheduling appointments,checking patients in/out, insurance verification, collectingco-pays and maintaining medical records
• Intermediate level ofcomputer proficiency including MS Word, Excel, Outlook and theability to use multiple web applications
• Ability to travel 10% ofthe time to cover other offices as needed, and have reliabletransportation

Preferred Qualifications:

• Knowledge of Epic EMRsoftware
• Bilingual in

Spanish and English Soft Skills:

• Abilityto work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability tomulti-task and prioritize tasks to meet all deadlines
• Ability towork well under pressure in a fast-paced environment
• Excellentverbal and written communication skills; ability to speak clearlyand concisely, conveying information in a manner that others canunderstand, as well as ability to understand and interpretinformation from others Pay is based on several factors includingbut not limited to local labor markets, education, work experience,certifications, etc.

In addition to your salary, we offer benefitssuch as, a comprehensive benefits package, incentive andrecognition programs, equity stock purchase and 401k contribution(all benefits are subject to eligibility requirements). No matterwhere or when you begin a career with us, you’ll find afar-reaching choice of benefits and incentives. The hourly pay forthis role will range from $17.74 to $31.63 per hour based onfull-time employment. We comply with all minimum wage laws asapplicable. At UnitedHealth Group, our mission is to help peoplelive healthier lives and make the health system work better foreveryone. We believe everyone-of every race, gender, sexuality,age, location, and income-deserves the opportunity to live theirhealthiest life. Today, however, there are still far too manybarriers to good health which are disproportionately experienced bypeople of color, historically marginalized groups, and those withlower incomes. We are committed to mitigating our impact on theenvironment and enabling and delivering equitable care thataddresses health disparities and improves health outcomes — anenterprise priority reflected in our mission. UnitedHealth Group isan Equal Employment Opportunity employer under applicable law andqualified applicants will receive consideration for employmentwithout regard to race, national origin, religion, age, color, sex,sexual orientation, gender identity, disability, or protectedveteran status, or any other characteristic protected by local,state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug

• free workplace.

Candidates are required to pass a drugtest before beginning employment. RPO RED