Bilingual Patient Care Coordinator (Spanish) – Secaucus, NJ Position Available In Hudson, New Jersey

Opportunities with Optum in the Tri-State region ( formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. The Bilingual Patient Care Coordinator (Spanish) is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Working Hours:

Seven days a week, a 40-hour work week between the hours of Noon to 8:00 pm or 7:00 am to 3:00 pm. Schedule will include alternating Saturday and Sunday’s. Schedule to be determined by manager upon hire. May be asked to float to other clinics as needed.

Location :

714 10TH STREET, First Floor, Secaucus, NJ 07094

Primary Responsibilities:

Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards Accurate and complete occupational medicine registration workflow File and maintain medical records Consistently correct registration work queue errors Confirms and schedule appointments Answer telephone calls promptly and courteously Perform referral documentation promptly Working daily in the claims edit work queue to correct registration errors for submission to insurance companies Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care