Remote Clinical Administrative Coordinator Position Available In Middlesex, New Jersey

Remote Clinical Administrative Coordinator – New Jersey

Requisition Number:

2290775

Job Category:

Medical & Clinical Operations

Primary Location:

East Brunswick, NJ, US
(Remote considered) At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Clinical Administrative Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service. Supports the teams in meeting state compliance goals. Training will be conducted virtually from your home. This is for a full-time (40 hours/week) Telecommute position in the United States. The schedule is Monday through Friday an 8-hour shift between the hours of 8:30 am to 5:00pm EST. The schedule will be determined by the supervisor. If you are located within New Jersey, you will have the flexibility to telecommute• as you take on some tough challenges.

Primary Responsibilities:

Provide customer service for incoming and outgoing telephone calls to and from members, providers, employer groups and other persons deemed necessary by management
Provide claims support by reviewing, researching, and investigating all clinical claims to assure members received the appropriate critical measures
Assists members in making follow-up appointments with his/her Provider and / or Specialist to access needed health services to close the gap in care
Provide telephone follow-up to ensure members are familiar with their Providers and are compliant with the preventive care services as defined by the guidelines
Mail Appointment cards reminder to members that were successfully scheduled for their exams
Mail call me letters to members unsuccessfully contacted
Assist with the scheduling Clinic Days
Assist other activities in the Quality Dept. as needed
Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher) or 4+ years of experience working within the healthcare industry or with health insurance
2+ years of experience solving customer problems
2+ years of experience working in the healthcare industry
Intermediate level of proficiency with Microsoft Word (create, edit, and save documents), Microsoft Excel (create, edit, and save spreadsheets), and Microsoft Outlook (email and calendar management)
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Must reside in the state of

New Jersey Preferred Qualifications:

Experience with working with health care insurance
Experience with working in a hospital, physician’s office, OR medical clinic setting
Experience with working in a call center
Knowledge of HEDIS measures
Bilingual fluency in English and Spanish
A clerical OR administrative support background

Soft Skills:

Ability to work independently and as a team, and maintain good judgment and accountability Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Demonstrated ability to work well with health care providers Strong organizational and time management skills Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others •All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Additional Job Detail Information Requisition Number
2290775 Business Segment
UnitedHealthcare Employee Status
Regular Job Level
Individual Contributor Travel
Yes, 10 % of the

Time Country:

US Overtime Status
Non-exempt Schedule
Full-time Shift
Day Job Telecommuter Position
Yes