Scheduling Supervisor Position Available In Passaic, New Jersey

Scheduling Supervisor 1.0 1.0 out of 5 stars 855 Valley Road, Clifton, NJ 07013 Elite Specialty Care – Clifton, NJ | Full-Time | Monday-Friday Elite Specialty Care is seeking a highly organized, detail-driven Scheduling Supervisor to lead and support the daily operations of our scheduling and front desk teams. This role is vital to ensuring patients have a seamless, compliant, and compassionate experience throughout their care journey.

Key Responsibilities:

Schedule Oversight & Quality Assurance Manage and audit daily provider and patient schedules in our EHR system (NextGen). Ensure accuracy, efficiency, and full utilization of all appointment slots. Verify that all patient documentation is scanned, up-to-date, and complete. New Patient Engagement & Retention Contact all new patients within 48-72 hours post-visit to review care plans and encourage treatment adherence. Gather and communicate patient feedback for continuous improvement. Daily Audits & Reporting Run patient recalls, no-show reports, and radiology/PT follow-ups. Submit detailed daily reports to management summarizing schedule issues, paperwork audits, and patient account updates. Patient Process & Check-In/Out Supervision Monitor front desk workflow for check-in/out, registration, insurance verification, and follow-up scheduling. Ensure all appointments are scheduled and tracked accurately, with proper payer and provider details. Systems & Tools Proficiency Oversee Smartsheet Radiology Tracker, PT Tracker, and other compliance logs. Ensure platforms like NextGen, PCL, and Solutions Reach are actively used and monitored throughout the day. End-of-Day Compliance & Reporting Perform full Days End audits to verify documentation, referrals, orders, follow-up dates, and chart accuracy. Prepare summaries of unresolved issues and escalate as needed. Leadership & Training Lead the scheduling team with professionalism, clarity, and accountability. Train and mentor all new scheduling and front desk team members. What You Bring to the

Table:

High attention to detail and ability to spot inconsistencies Excellent communication and customer service skills Comfortable with multi-tasking in a fast-paced medical setting Proficiency in EHR systems (NextGen preferred) and Microsoft Office/Smartsheet Fluency in English (Spanish a plus) Experience in medical scheduling or front desk coordination required Leadership or supervisory experience strongly preferred Why Join Elite Specialty Care? Positive team culture in a multi-specialty practice Monday-Friday schedule (No weekends!) Full-time position with medical, dental, and paid time off Based at our main Clifton, NJ location Ongoing training and growth opportunities If you’re ready to take the lead and ensure patients receive timely, accurate, and compassionate care, we’d love to hear from you. Start your journey with Elite Specialty Care today!

Job Type:

Full-time Pay:

From $27.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

In person