Patient Manager Position Available In Erie, New York

Patient Manager University at Buffalo School of Dental Medicine – 4.2 Buffalo, NY Job Details Full-time $38,000 – $45,000 a year 14 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Microsoft PowerPoint Microsoft Word Microsoft Excel Clear verbal communication Mid-level Microsoft Office High school diploma or GED Attention to detail Dental office experience 1 year Associate’s degree Communication skills Full Job Description The School of Dental Medicine at the University at Buffalo is seeking applications for a Patient Manager. This position will report to the Patient Manager Lead.

Job responsibilities include:

• Manage / Schedule patients for students.
• Schedule follow-up patient appts (as determined by faculty & assigned student).
• Maintain and understand faculty clinic coverage.
• Provide patient education.
• Coordinate schedule changes with students, clinical staff and clinic faculty.
• Manage forms, referrals, screening, cancellations and reschedules as needed.
• Create new patient records.
• Verify payments and prior authorization approval before appts are scheduled.
• Recommend discharge / NATC patients when patient is non-compliant with UB protocols.
• Assign new patient screening and dental assisting to students for credit.
• Mail outpatient correspondences and answer telephone calls/questions from patients interested in or receiving treatment.
• CPE Scheduling for endo (CPE10), ODS (CPE6).
• Assign recall patients to students on recall rotation.
• Assist with the scanning of documentation in the EMR.
• Block and modify student schedules for approved time off.
• Schedule for predoc endo screening and predoc endo including external referrals.
• Create patient charts and verify insurance as needed.
• Attend scheduled meetings 4-5 times each semester.
• Schedule recall appointments.
• Perform other tasks assigned by clinical operational leadership as needed.

Minimum Qualifications:

• High School diploma required
• One year of relevant experience

Preferred Qualifications:

• Associates degree or higher
• Three years of experience
• Dental office experience
• Strong written and verbal communication skills
• Strong attention to detail
• Prior role with patient / customer facing interaction
• Excellent communication skills, experience working with diverse populations, and attention to detail
• Demonstrated comfort and proficiency in utilizing various technological tools and platforms, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Familiar with virtual communication platforms such as Zoom, Microsoft Teams or equivalent F or more information, please use this link to access UB Jobs Posting# U250047: https://www.ubjobs.buffalo.edu/postings/57526
• ALL applicants are required to apply online in UB Jobs.

Outstanding Benefits Package Working at UBF comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our UBF benefits to learn about our benefit packages. The University at Buffalo is an affirmative action / equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Job Type:

Full-time Pay:

$38,000.00 – $45,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

In person