Patient Care Coordinator Position Available In Nassau, New York

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule :

A 37.5-hour work week, Monday 8:30 am to 5:00pm Tuesday through Friday from 7:30am to 3:30 pm. Saturdays (when needed) from 8:30 am to 12:30 pm.

Location:

2110 Northern Blvd, Suite 205, Manhasset, NY 11030

Primary Responsibilities:

Adheres to standards of professionalism set by the Practice Always maintains professional appearance by adhering to dress code and wearing identification badge Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members Functions as a member of a team committed to quality patient care Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice Maintains a working knowledge of Practice Policy and Procedures; effectively communicates information regarding the Practice to those who require it Completes Mandatory Education annually Handles difficult situations and people with tact, professionalism and

H.E.A.R.T

Demonstrates good judgment in escalating difficult situations and people to Management personnel Demonstrates flexibility in scheduling and or traveling to meet patient and office needs Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with CRHC policy Maintains and promotes a positive work attitude fostering teamwork and acceptance of management decisions Assists staff whenever possible, to achieve office goals / patient satisfaction Works independently, takes initiative in completing assignments a