Director: Hospital Partnerships and Care Transitions Position Available In New York, New York

Director:

Hospital Partnerships and Care Transitions Coordinated Behavioral Care, Inc. New York, NY Job Details Full-time $95,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Dependent health insurance coverage Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Regulatory analysis in social services Management RN License Social service program development Performance optimization Social service program performance evaluation Community-based organization experience Process optimization Intake Patient assessment Social service program staff supervision Licensed Clinical Social Worker LPC Community resource coordination in health services social work 3 years Master’s degree Supervising experience Quality improvement Collaboration with community partners Discharge planning Social service program data collection methods Social service program compliance monitoring Senior level Data performance optimization Leadership Communication skills

LCSW-C Full Job Description Purpose:

The Director for Hospital Partnerships and Care Transitions is a key role responsible for the driving the development and maintenance of collaborative relationships with hospital systems to enhance the discharge planning, care transitions, and ongoing community-based care of patients. This position will oversee the centralized intake unit to streamline and optimize patient intake processes, ensuring that services are coordinated efficiently and in a timely manner. The Director will provide clinical guidance to intake staff and extend this support to agency-based care teams, ensuring that care delivery is consistent, high-quality, and data-driven.

Essential Responsibilities Build and Maintain Hospital Partnerships:

Establish and nurture strong, collaborative relationships with hospital systems, discharge planners, and other healthcare providers to enhance care coordination and smooth transitions from hospital to community-based settings. Facilitate regular communication between hospital discharge teams, care managers, and community-based providers to ensure a seamless continuum of care, reducing readmissions and improving patient outcomes. Implement strategies to strengthen hospital partnerships, address gaps in care transitions and ensure that discharged patients are supported by appropriate community resources and services.

Oversee and Optimize Centralized Intake Unit:

Manage and supervise the centralized intake unit, ensuring the timely processing of patient referrals, intake assessments, and coordination of services. Streamline intake processes to maximize efficiency, minimize wait times, and ensure that patients are quickly connected to necessary care and support services. Collaborate with other team leaders to ensure that intake functions align with organizational goals, including maximizing patient flow and optimizing resource allocation. Assume on-call crisis response as needed.

Provide Clinical Guidance and Supervision:

Offer clinical oversight to intake staff, ensuring they have the knowledge and resources to conduct thorough assessments and make informed decisions about patient needs. Extend clinical support to agency-based care teams, guiding them in best practices for managing complex cases and facilitating smooth transitions from hospital to community care. Regularly assess clinical competencies across staff and teams, providing training and support as needed to ensure high-quality care delivery.

Data-Driven Performance and Quality Improvement:

Utilize data to monitor and measure performance against key metrics, including hospital readmission rates, discharge success, and patient satisfaction. Implement performance improvement strategies based on data insights to drive better outcomes, improve operational efficiency, and ensure compliance with healthcare regulations and standards. Develop and oversee processes for tracking and reporting key performance indicators (KPIs), ensuring that all teams are aligned with organizational goals and service delivery standards.

Key Skills and Qualifications:

Proven experience in hospital care coordination, discharge planning, and community-based care systems. Strong leadership and supervisory skills, with the ability to manage and guide both intake staff and field-based care teams. Understanding of healthcare data and performance metrics, with experience using data to drive operational and clinical improvements. Clinical expertise and ability to provide guidance on complex care cases, ensuring patient-centered care throughout transitions. Strong communication and relationship-building skills, particularly in fostering partnerships with hospital systems and community-based providers. Experience in process optimization, particularly in the areas of patient intake, care coordination, and service delivery.

Minimum Education & Experience Requirements:

Master Level clinician (RN, LCSW, LPC, or equivalent) with a minimum of 3 years of experience in hospital partnerships, care transitions, or health systems management. Experience with care management software, data tracking systems, and performance monitoring tools. Strong commitment to improving health outcomes for vulnerable populations through collaborative partnerships and evidence-based practices.

Job Type:

Full-time Pay:

$95,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Dependent health insurance coverage Employee assistance program Flexible spending account Health insurance Life insurance Vision insurance

Schedule:

8 hour shift Monday to Friday People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in New York, NY 10006