Patient Care Coordinator Position Available In Centre, Pennsylvania
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Job Description
Patient Care Coordinator 3.5 3.5 out of 5 stars State College, PA 16801 Nittany Eye Associates is looking to hire a Patient Care Coordinator for our multi-location practice. The Patient Care Coordinator is an in-office, customer service position. Patient Care Coordinators are responsible for checking patients in and out for their optometric visits, verifying and collecting insurance authorizations, scheduling appointments, answering incoming phone calls as well as various administrative functions and computer input. The Patient Care Coordinator will be trained and able to work in both the front desk and call center departments. It is a top priority that each patient interaction be handled in a friendly, professional and caring way. The successful support representative will be able to provide exceptional service while maintaining a positive, helping attitude during both busy and slow times. Rotating between offices is a part of the job and should be expected. Among other possibilities, this includes travel between Lock Haven and State College for those living in the area.
Qualifications:
High School Diploma at a minimum Multi-line phone answering experience Ability to communicate with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit Demonstrated experience working in a medical office environment Demonstrated experience with office productivity equipment (copying, faxing and scanning) Proficiency with MS Offices products and demonstrated keyboarding skills Experience with Medical Records systems a plus Strong customer service skills with both staff and customers/patients Must have flexibility to change schedule and possibly work some evenings, or some early mornings
Job Types:
Full-time, Part-time Pay:
From $16.00 per hour
Benefits:
401(k) matching AD&D insurance Bereavement leave Continuing education credits Dental insurance Disability insurance Employee assistance program Employee discount Family leave Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Paid training Referral program Vision insurance
Schedule:
8 hour shift Day shift Monday to Friday Rotating weekends Weekends as needed Ability to
Commute:
State College, PA 16801 (Required) Ability to
Relocate:
State College, PA 16801: Relocate before starting work (Required)
Work Location:
In person