Manager of Clinical Services Position Available In Luzerne, Pennsylvania

Description

ESSENTIAL FUNCTIONS

• Provide oversight and support to all clinical operations in areas assigned.
• Provide oversight and monitor clinical services as it relates to service provision, treatment and access.
• Review and analyze clinical and operational performance results. Develop plans for improvement as needed.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Develop and implement behavioral health processes, procedures and policies across programs.
• Participate in daily, weekly, monthly and annual planning and reporting processes as appropriate.
• Represent the company at meetings in the community.
• Collaborate with other company employees to foster and promote a cooperative work environment.
• Support compliance by adherence to accreditation standards as well as standards of funding agencies and licensing boards.
• Demonstrate a positive, empathetic and professional attitude towards customers always.

When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• Master’s Degree in Psychology, Social Work, Counseling or Psychiatric Nursing required.
• Five or more years’ experience in behavioral health services with clinical experience with all target populations (SMI, SED, DD, SUD) required.
• Three or more years’ supervision experience required.
• Management or administration experience and/or three years work experience in Utilization Management required.

LICENSES/DESIGNATIONS/CERTIFICATIONS

• Meet DWMHA credentialing requirements for professional practice Masters Level licensed behavioral health professional as QMHP (Qualified Mental Health Professional) CMHP (Child Mental Health Professional), and QMRP (Qualified Mental Retardation Professional).
• Must possess a full license in one of the following disciplines:

LLP/LP, LPC, LMSW, NP/RN.

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility Qualifications Skills Required +

Planning & Organizing:

Advanced +

Safety Minded:

Advanced +

Problem Solving:

Advanced +

Customer Focus:

Expert + Attention to

Detail:

Advanced Behaviors Required +

Innovative:

Consistently introduces new ideas and demonstrates original thinking +

Dedicated:

Devoted to a task or purpose with loyalty or integrity +

Enthusiastic:

Shows intense and eager enjoyment and interest Motivations Required +

Self-Starter:

Inspired to perform without outside help +

Job Security:

Inspired to perform well by the knowledge that your job is safe + Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Education Required + Bachelors or better in Human Services Preferred + Masters or better in Human Services Experience Required + 1 year: Working directly with the facility patient population required + 3 years: Clinical experience in a health or human service agency Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.