Clinical Support Spec III – Full-time – Cole Position Available In Potter, Pennsylvania

Clinical Support Spec III

• Full-time
• Cole 3.4 3.4 out of 5 stars 1001 E. 2nd St., Coudersport, PA 16915 Join Our Team as a Clinical Support Specialist
• Imaging Department | UPMC Cole Are you passionate about patient care and looking to make a meaningful impact in a dynamic healthcare environment? UPMC Cole is seeking a full-time Clinical Support Specialist to join our Imaging Department. This is a Monday through Friday, 8:00 AM
• 4:30 PM position with no holiday shifts required —perfect for those seeking work-life balance in a supportive clinical setting.

Why Join UPMC Cole? Stable weekday schedule with no holiday commitments Collaborative team environment where your contributions are valued Opportunity to work in a patient-centered role with a respected healthcare provider Epic experience is a plus but not required—we’ll support your growth!

What You’ll Do:

As a Clinical Support Specialist, you’ll be a key player in ensuring smooth operations within the Imaging Department. You’ll provide a wide range of clinical and administrative support, including: Serving as a resource for imaging support staff Interacting with patients, families, and healthcare professionals with professionalism and empathy Managing patient registration, insurance verification, and pre-authorization for imaging procedures Scheduling appointments and preparing patients for imaging exams Maintaining patient records in compliance with confidentiality standards Supporting departmental operations, including inventory management and clerical tasks

What We’re Looking For:

Strong communication and problem-solving skills Ability to work independently and as part of a team Comfort with technology and data entry (Epic experience is a bonus!) A proactive, organized, and compassionate approach to patient care Ready to make a difference? Apply today and become part of a team that’s dedicated to excellence in patient care and imaging services. High school graduate or GED equivalent. 12 months previous experience in the use of computers, patient record maintenance and/or reception is required. Ability to assume a leadership role in the absence of immediate supervision. In-depth working knowledge of Hospital and Radiology Information Systems.

Knowledge of third party healthcare coverage and billing requirements.

Interpersonal and communication skills necessary to effectively interact with patients, physicians, consumers and other healthcare professionals.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran