Clinical Team Lead Position Available In Westmoreland, Pennsylvania

Clinical Team Lead Modern Dental Associates Greensburg, PA 15601

Position Title:

Clinical Team Lead Reports To:

Practice Manager and Owner Doctor Supervises:

Dental Assistants, Sterilization Techs, and other clinical support staff

Position Summary:

The Clinical Team Lead will be based in the Greensburg MDA location and is responsible for overseeing the day-to-day operations of the clinical team, ensuring high standards of patient care, clinical efficiency, and compliance with regulatory requirements. This role serves as a bridge between the clinical staff, the administrative team, and the doctors, supporting both operational excellence and team development.

Key Responsibilities:

Leadership & Team Management

• Serve as the primary point of contact for the clinical team.
• Works directly with C-level team creating training protocols in all clinical aspects of the clinical team members roles.
• Support onboarding, training, and mentoring dental assistants and other clinical staff.
• Maintains team member files with clinical documentation. Ensures all license requirements are up to date.
• Provide regular feedback, coaching, and support to team members to promote professional growth.
• Works in conjunction with the OM completing team scorecards and addresses any performance issues.
• Develops and manages scheduling clinical staff to ensure proper coverage and productivity (including any last-minute changes, call offs). Work with OM to adapt team and/or patient schedule as necessary through changing conditions.
• Fosters a positive and collaborative team environment, promoting teamwork and communication. Clinical Operations
• Ensure all treatment rooms are properly stocked, organized, and ready for patient care.
• Oversee sterilization protocols and ensure OSHA, CDC, and infection control compliance.
• Maintain and monitor clinical equipment, arranging service or repairs as needed.
• Collaborate with the administrative team to improve workflow and patient scheduling.
• Oversee dental office supplies, ordering supplies as needed.
• Ensure that emergency kits and first aid supplies are stocked properly and up to date.
• Communicate with OM regarding any facilities-related issues, with specific attention paid to the clinical space. Patient Care & Experience
• Support an exceptional patient experience by ensuring the clinical team operates efficiently and compassionately.
• Assist with patient care as needed, including chairside assisting during procedures.
• Handle patient concerns related to clinical care professionally and in coordination with the doctors. Compliance & Safety
• Maintain and enforce protocols related to OSHA, HIPAA, infection control, and clinical documentation.
• Lead or assist with clinical audits and compliance checklists. Communication
• Act as a liaison between clinical staff and doctors to ensure clarity in communication, delegation, and expectations.
• Participate in leadership meetings and contribute to the development of practice policies and improvement initiatives.
• Lead clinical team meetings and huddles to align staff on goals, priorities, and feedback.

Qualifications:

• Certified Dental Assistant (CDA) or Expanded Functions Dental Assistant (EFDA) preferred
• Minimum of 3 years of clinical dental experience; leadership experience is a plus
• Strong organizational, communication, and interpersonal skills
• Demonstrated ability to lead a team and handle conflict resolution
• Knowledge of dental software and digital

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off

Schedule:

Monday to Friday On call

Work Location:

In person