Patient Care Coordinator Position Available In Charleston, South Carolina

Patient Care Coordinator Everything Dental 1951 Clements Ferry Road, Charleston, SC 29492 If you enjoy working with a close-knit team in a private practice, then please consider applying for our front desk Patient Care Coordinator position. We are a small, but rapidly growing dental practice in Charleston, SC that provides the highest standard of care by focusing on a personalized approach to dentistry. We aim for each patient to leave feeling better than when they arrived. Our goal is to create raving fans and patients for life! As a Patient Care Coordinator you will be responsible for helping patients schedule appointments, verify insurance benefits, and educate/encourage patients to move forward with recommended treatment plans. A Patient Care Coordinator ensures each patient’s experience is a positive one. You are likely the first and last voice /face each patient will encounter

• so we are looking for someone who is upbeat, empathetic, an active listener, and polished and professional. Why Should You Apply?

•

BENEFITS & PERKS

… Competitive hourly pay, 6 paid holidays annually, 2 paid sick days annually, 4 days paid vacation after 1 year tenure, free in office dental care for you, free in office Botox or Xeomin treatments up to twice annually, extra incentives and bonus programs, free uniform, $100 work shoe allowance annually, office washer and dryer available, break room stocked with drinks and snacks!

• A reliable schedule of hours (no nights and weekends). We end early on Fridays and believe in a healthy work/life balance. M
• 7:30-5 T
• 7:30-5 TH
• 7:30-5 F
• 7:30-2 (We are closed to patients on Wednesdays so these days are more flexible depending on workload and tasks at hand.)
• In-office training and CE for self-development and progression in the industry if desiring greater skills.
• Excellent growth and advancement opportunities.
• We celebrate wins and each other’s achievements and milestones. You will be recognized in many ways for your contributions to our growth and success.
• We want a FUN and

PEACEFUL

work environment.

Your Responsibilities include:

• Support production and collections goals established by the company.
• Promptly answer phone and emails.
• Posting and submitting insurance claims.
• Coordinate appointments to maximize daily production and flow.
• Explain treatment options and procedures to patients.
• Understand and follow HIPPA guidelines.
• Work closely with the dentist and all staff to schedule treatment in a timely manner according to urgency of treatment.
• Present the patient with all options and a financial estimate/tx plan.
• Check account balances of patients coming in and prepare to discuss any balances due.
• Work with insurance companies to approve dental and medical procedures.
• Receive and enter payments to appropriate accounts.
• Work insurance aging and aging reports to maintain office accounts receivables through timely communication with patients and insurance companies
• Prepare deposit slips
• Greet each Patient with a smile as welcomed guests to the practice.
• Issue statements in accordance to billing cycle and protocol.
• Perform all other duties as assigned.

Team Work:

• Attend and contribute to daily huddles and monthly team meetings.
• Facilitate interoffice team communication with respectful and constructive problem-solving techniques.

Requirements/Competencies:

• Preferred Proficiency in electronic practice and health record management systems.
• Knowledge of dental insurance, calculating copays and insurance reimbursements is a plus.
• Basic knowledge of Microsoft Word and Excel .
• Effective verbal skills to communicate with patients, doctors, and staff, in person and on the telephone.
• Ability to work on multiple projects at once.
• Ability to work both independently and cooperatively in a team setting.
• Organized and a self-starter needing little guidance on most tasks.
• Valid Driver’s License.
• Ability to pass a background check. These skills come easy to you:
• Adept at building rapport.
• Ability to actively listen to customers.
• Write clearly, concisely, logically.
• Demonstrate accuracy in spelling and basic math.
• Maintain a professional demeanor at all times.
• Remain calm in stressful and/or delicate situations.
• Work with interruptions, deal with shifting priorities and manage multiple tasks simultaneously.
• Handle confidential issues with discretion. As a team, we work hard and play hard! We truly value our employees and a positive office culture means everything to us. If you are looking for a job that will change peoples’ lives, and also enrich your own life
• we believe you’d be a great fit and would love to hear from you!

Job Type:

Full-time Pay:

$22.00

• $26.

00 per hour Expected hours: 32 per week

Benefits:

Employee discount On-the-job training Paid sick time Paid time off Uniform allowance

Schedule:

No nights No weekends

Work Location:

In person