Volunteer Manager – Bon Secours St. Francis Hospital Position Available In Charleston, South Carolina

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

HOURS:

8:00am – 5:00pm Primary Function/General Purpose of Position Recruits, trains, schedules, manages and supervises day to day activities of volunteers at Bon Secours St. Francis Hospital. Writes job descriptions for volunteers and initial core competencies: interviews, orients, trains and teaches safety to all new volunteers. Maintains TJC standards for volunteers including individual files, documentation of annual in-services, program evaluation, skills check lists and population specific competencies where appropriate. Coordinates and trains student volunteers. Interviews and orients students for SCRUBS mentoring program. Coordinates and supports social and educational activities for volunteers. Guides and supports RSFH fundraising activities. Plans and hosts recognition and special events. Manages and is responsible for staffing and operations of Hospital Information Desks. Plans and manages annual budget for Volunteer Department. Guides activities of the Roper Auxiliary and coordinates fundraising activities. Coordinates volunteer activities in system sponsored community events. Compiles information for department reports, survey responses, Volunteer Newsletter and attends departmental meetings. Essential Job Functions Recruitment, training, and placement of volunteers: Interview incoming volunteers, assess placement needs, plan orientation and tours. Document safety and health compliance. Plan annual safety reviews. Plan and coordinate student volunteer program. Act as Human Resources department for Volunteer staff.

Volunteer Recognition:

Motivate, encourage, and recognize volunteers. Plan annual recognition celebrations. Nominate for recognition awards as appropriate. Publicize volunteer activities in RSFH and community publications.

Management and supervisory activities:

develop budgets, attend Roper Facility and staff meetings. Participate in system and community committees and work groups. Develop relationships with schools that participate regularly in school to work activities. Coordinate fundraising activities for volunteers.

Newsletter:

gather volunteer related news from system volunteer departments. Compile and distribute monthly newsletter.

Front Desk:

Train and supervise Information Desk volunteers and back up the front desk in their absence. Maintain current reference material for front desk staff – MD rosters, phone directories etc. Performs other job duties and responsibilities as required. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification N/A Education Bachelor’s degree or four-year’s hospital experience or experience as a volunteer coordinator (required). Work Experience Supervisory experience (required). Training N/A Language N/A Patient Population The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also, select the age of the patient population served: X Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient’s status and interprets the appropriate information needed to identify each patient’s requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Not applicable to this position Working Conditions/Physical Requirements Frequent sitting. Frequently requires long periods of working at a computer. Intermittent walking, standing, stooping, bending, stretching. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend. Travel between facilities may be required.

Skills Hard/Tech/Clinical Skills:

Requires proficiency in Word Processing and desktop publishing. Must possess basic knowledge of all relative safety codes, DHEC and TJC. Responsible for maintaining volunteer files and database, monthly reports and newsletter

Soft/Interpersonal Skills:

Must be self-directed and able to work independently. Must be able to communicate effectively with people of all ages, variable cultural and educational backgrounds. Roper St. Francis Healthcare is an equal opportunity employer. Many of our opportunities reward• your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more •Benefits offerings vary according to employment status.

Department:

Volunteer Services – St Francis Hospital It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com. Welcome to the Roper St. Francis Healthcare career portal! If you’ve visited us previously, please note accounts created before December 18, 2023 are no longer active and a new account must be created. Thank you for your patience as we transition to a new system to enhance your candidate experience! Why choose Roper St. Francis Healthcare? Roper St. Francis Healthcare is lauded as one the best places to work in healthcare and here’s why you should choose a career with us: We have a lot to be proud of We’re the first choice for healthcare among Lowcountry families. We’ve been trusted with our neighbors’ health and wellness for generations. And as our community grows, we continue to expand our services and open our arms to provide care to our friends and family members who need it most. We are vibrant and growing With 6,000 employees, we’re the Lowcountry’s second-largest private employer. We have nearly 1,000 doctors representing almost every medical specialty, and our 657-bed system consists of more than 100 facilities and services across five counties. In short, there is plenty of room for growth and ever-expanding job opportunities. We are committed to excellence Roper St. Francis Healthcare rewards exceptional performance and invests in supporting our staff. From nurses to technicians and administrative professionals, our employees share our commitment to putting patients first. We recruit and retain the most qualified workforce without regard to age, sex, race, religion, color, national origin, sexual orientation, gender identity, handicap or disability. We offer generous employee benefits Roper St. Francis Healthcare offers an excellent benefits package for our full-time employees. We offer several options for health plans, a generous retirement plan, and educational opportunities to further your career.