PATIENT COORDINATOR (REMOTE/NON-CLINICAL) ACCESSNURSE Position Available In Richland, South Carolina

PATIENT COORDINATOR

(REMOTE/NON-CLINICAL)

ACCESSNURSE

AccessNurse Columbia, SC (Remote) Part-Time Job Details

NOW HIRING REMOTE PATIENT COORDINATORS

Full-time and Part-time opportunities available Hiring for afternoons, evenings, and weekends (

• some weekends and holidays are required) This is not a temporary position! Come grow with us! Are you seeking a remote position? And are you able to provide a HIPAApliant workspace?
  Are you looking to start a new career with a reputable health carepany? Look no further than AccessNurse, a TeamHealth Company! Currently hiring for a paid remote
• class that begins June 18th, 2025! (
• Over Zoom, 100% attendance is required for the entire training period) June 23 – June 27 M-F 9a-5p eastern
  June 30 – July 4 M-F 11a-7p eastern Continue reading for a description of the position, information about pay, and information about the requirements for the remote workspace.

Why Join AccessNurse? Join a growingpany who is making a difference in healthcare
Work from home withpany-provided equipment
Competitive pay and incentives
401(k) plan program (discretionary matching funds available) for all employees
Career Growth Opportunities
$500 Employee Referral Bonus with no cap About Us & the Role AccessNurse, a TeamHealthpany, is looking for exceptional individuals to join our team in this non-clinical, medical support role. The Patient Coordinator (PC) is the first point of contact with patients who are seeking medical assistance and support from their doctor. The PC builds an immediate trust with the patient as well as providespassion and empathy using customized scripting. The PC accurately documents the patient’s needs prior to the patient speaking with a nurse. AccessNurse has an enjoyable and supportive work environment with the resources you need for success. Come start your new career with us! Pay & Other Things to

Consider:

Base pay is $17.00 per hour Additional incentives/shift differentials include: An additional $1 per hour is paid when on the clock 3pm-11pm eastern Monday through Thursday
An additional weekend differential of $3 per hour is paid from Friday at 3pm eastern through Monday at 7am eastern
An additional $1 per hour is paid for Spanish Speaking staff (testing required) Must be able to pass a pre-employment test and have a successful background check and reference check

• (references are verified) Must be able to provide a HIPAApliant workspace during training and your regular shifts Must be able to meet home inte and phone requirements (see below)

Job Requirements:

High School Diploma or GED required. Associate’s Degree preferred
1+ years of customer service experience required
1-2 years of healthcare experience desired
Inbound call center experience preferred
Call Center, Medical Office/Clinic, front desk, or first point of contact in a customer service environment preferred
Ability to type a minimum of 25 wpm
Excellentanizational andputer skills and ability to multi-task while speaking with patients
Excellent listening andprehension skills to determine key information by patient
Professional, courteous telephone voice
Dependable, reliable and trustworthy
Ability to defuse conversations and escalate if necessary
Ability to handle confidential information; HIPAA experience is a plus.
Detail Oriented – Accurately process and document information ensuring data integrity
Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate
Flexibility with scling
Ability to receive feedback on job performance
Bilingual Patient Coordinators must be able to converse in Spanish and document in English simultaneously
Must be able to provide a HIPAApliant workspace during training and your regular shifts
Must be able to pass a pre-employment test plus have a successful background check and reference check

• (references are verified) Remote Workstation Requirements Inte A reliable high speed inte connection is required for this position.

Please select a cable inte provider. Examples include Xfinity/Comcast, AT&T, Spectrum.
Satellite inte and cellular hotspots are not sufficient to adequately connect to our servers.
You must hardwire your inte from your modem or Ethe jack to your workputer.
WiFi is not acceptable and disrupts the connection to our servers.
The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload
Test your home inte speeds Please verify this information with your inte provider
Please note these requirements do not include other demands on your inte (e.g. another household member working from home, streaming videos, streaming music, online gaming).
It is your responsibility to either limit activities like the ones mentioned above or work with your inte provider to increase your bandwidth so you can work without issues. Workstation Allow enough space to provide room for 2 (two) 27″puter monitors, aputer, a keyboard, a mouse, and a dial pad/phone, which ispany provided.
Arrange your workstation w you can hardwire to your inte and phone line.
Your workstation must be located in a room w t is a door with a lock.
HIPAApliant and protects PHI
Prevents disruptions during work hours Physical and Environmental Demands Job performed in a well-lit, modern office setting
Occasional lifting (20 pounds or less)
Visual and Auditory acuity
Manual and finger dexterity
Occasional stress
Occasional pushing, pulling, carrying, lifting, bending, and reaching
Frequent work on a PC/Computer
Prolonged telephone work and prolonged sitting Employee Type
Part-Time
Location
Columbia, SC (Remote)
Job Type
Customer Service
Experience
Not Specified
Date Posted
04/03/2025