Patient Coordinator (Nashville) Position Available In Davidson, Tennessee

Patient Coordinator (Nashville) Custom Health – 3.0

Nashville, TN Job Details Estimated:

$37.5K – $44.4K a year 15 hours ago Qualifications Sales Customer service Call center Social work Mid-level Organizational skills Computer skills 1 year Communication skills Time management

Full Job Description Description:

Want to Make a Real Difference and Enjoy Your Work? Keep Reading…. We’re on the hunt for an energetic, people-loving Patient Coordinator to join our growing Marketing team—and if you’re looking for a job where you can work with a great team, feel good, and genuinely help people? You’re in the right place. At Custom Health , we’re doing healthcare differently. Like… actually differently. We help patients take their meds on time, connect with care teams, and feel supported every step of the way—using some amazing tech. You’ll be part of a team that’s warm, supportive, and wildly passionate about helping others. You’ll talk to real patients, hear their stories, and be their first connection to a care model that changes lives. If you’re looking for a meaningful, rewarding job with an encouraging team that’s big on collaboration and even bigger on getting things done, we’d love to have you on board . What we do! Custom Health helps people who take medication have the best possible health outcome. We connect patients with their circle of care, help them take meds as prescribed with easy-to-use digital health tools, and go beyond adherence to make sure those meds are doing what they should. Our integrated healthcare delivery model includes personalized medication management, always-on clinical oversight, remote patient monitoring, and home-based care. We care for people the way we care for our families and treat people the way we want to be treated.? What you’ll do! Our patient coordinator team sits at the heart of our operations, connecting physicians, pharmacies, health plans, and patients with the industry-leading service we’re known for. We’re seeking a patient coordinator to join our Nashville team to help build and coordinate our community, onboard interested patients, and educate healthcare professionals, so we can continue in our vision to transform the care experience for people at home.? You will be responsible for contacting prospective patients and coordinating the onboarding process with our various pharmacy partners, as well as onboarding patients introduced to us through our strategic partnerships. Communication, sales, and organizational skills are key to thriving in this role. •While this is a remote position, we require applicants to reside in the Nashville, Tennessee area.

Key Responsibilities:

Calling consumers who have requested more info, or been referred, explain the service, verify coverage, and assist with onboarding. Liaison between enrolled patients and assigned pharmacy partners. Organize and track patient progress through the onboarding process. Seek to develop and maintain strong customer relationships while identifying new business. Help refine and design processes that allow for frictionless onboarding. Manage CRM pipeline and schedule to maximize opportunities. Ad hoc duties.

Requirements:

Requirements:

? Strong customer relationship skills. Highly organized and detail oriented. Ability to work in a fast-paced growing environment. Pharmacy, social work, or healthcare experience is a plus. Experience using a CRM is a plus. Excellent verbal and written communication skills with professional telephone presence. Superior organization and time management skills with the ability to multitask. Proficient in computer use and software programs.

Experience:

Health care, social work, customer care/service: 1 years (Required) Call center experience preferred.