Administrative Manager Position Available In Madison, Tennessee
Tallo's Job Summary: The Administrative Manager position at Lift Wellness Center in Jackson, Tennessee involves coordinating and managing the Weight Management Program. Responsibilities include managing inquiries, financial transactions, inventory, data analysis, marketing, and communication. The role requires an Associate's degree (Bachelor's preferred), BLS certification, data entry skills, customer service experience, and proficiency in computer programs.
Job Description
Administrative Manager locations
Lift Wellness Center
time type
Full time
posted on
Posted 9 Days Ago
job requisition id
R-202510145
Category:
Professional City:
Jackson State:
Tennessee Shift:
0 – Day (United States of America)
Job Description Summary:
Primary responsibilities consist of coordinating and managing the overall operation of the
LIFT HMR
Weight Management Program by supporting the entire staff in functioning as a multi-disciplinary team. The general scope of responsibilities include the enrollment process, financial, inventory management, data collection and analysis, general operations, marketing, and multi-disciplinary communication. Employee is subject to call back and overtime as required by the hospital.
ESSENTIAL JOB FUNCTIONS
Manage phone and walk-in inquiries/ referrals
Maintain Inquiry Tracking Forms (ITF)
Maintain databases
Manage all pre- and post- orientation procedures
Present new patient orientations
Review Program Policies with all incoming patients in first class
Track and collect patient fees
Enter and reconcile daily financial transactions
Make daily bank deposits (if applicable)
Enforce fee and meal replacement purchase compliance
Generate daily, weekly, and monthly financial reports
Manage petty cash
Reconcile monthly bank statement
Review and process accounts payable invoices
Monitor expenses
Monitor billing/collections/ accounts receivable
Count and reconcile HMR meals (consistency in description of MRs) inventory (weekly)
Order HMR meals (weekly)
Maintain supplies, materials, and equipment
Compile and summarize marketing and operations data (monthly)
Complete and review annual Program Audit
Review data monthly in staff meeting
Liaison for Program
Organize and maintain staff and class schedules
Provide a schedule that includes:
Orientations
Patient groups
Quick Start Calls
Prepare and facilitate staff and patient care meetings
Attend monthly call with HMR Account Manager
Attend HMR trainings
Participate in cross-training (receiving and delivering)
Customize and implement the HMR Quarterly Marketing Plan
Coordinate program marketing efforts
Communicate and implement marketing on and ongoing basis
Work with facility/WTH marketing department to promote the program
Communicate with Health Educator to manage Patient Changes of Status
Communicate with leadership about program performance on an ongoing basis
Work with facility billing department to set up insurance billing best practices, prepare insurance forms, and assist patients with insurance information (if applicable)
Contribute to the guest Excellence philosophy and positive work climate and overall team effort of the office.
Performs any related responsibilities as required or directed.
JOB SPECIFICATIONS
EDUCATION:
Associate’s degree required
Bachelor’s degree preferred
LICENSURE, REGISTRATION, CERTIFICATION
BLS certification must be obtained within orientation period, and certification must be kept current while in this position.
EXPERIENCE
Data entry skills
Experience in customer service and verbal/ non-verbal communication experience in the healthcare setting preferred
KNOWLEDGE, SKILLS AND ABILITIES
Proficient with computers, specifically in word, excel, PowerPoint.
Organization
Ability to manage multiple priorities
Ability to work with a team and independently
Effective communicator-group facilitation, strong public speaking skills
Initiative