Hospice Director of Clinical and Operations Solutions Position Available In Williamson, Tennessee

Hospice Director of Clinical and Operations Solutions Compassus – 3.4 Brentwood, TN Job Details Full-time 1 day ago Benefits Tuition reimbursement Qualifications Nursing Management RN License Hospice experience Hospice care English Home care Bachelor’s degree Senior level Associate’s degree 2 years Home & community care Nursing Time management

Full Job Description Company:

Compassus Position Summary The Hospice Director of Clinical and Operations Solutions is responsible for Position Summary The Hospice Director of Clinical and Operations Solutions is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Director of Clinical and Operations Solutions is a multidisciplinary professional with flexible skill sets who can perform effectively as an executive director, clinical director, or member of the EMR deployment and support team. Primarily, the Hospice Director of Clinical and Operations Solutions is part of a unit of subject matter experts in the organizational EMR system and participates in the development of training materials, deployment of system implementation/conversion, and provision of direct training and support for new users at the individual and program level. This role will work to improve operational efficiency and compliance while providing education and support to both new and existing locations on all aspects of Compassus processes, polices and applicable clinical software in a professional, clear, and concise way. The integration activity may require both onsite and remote support based on need. Remote Assignments are occasional and delegated by Supervisor. S/he is also engaged as a member of the corporate team at the regional level to perform interim roles based on program-level needs which may include leadership, operational performance management, clinical direction and leadership, and program gap analysis or problem-solving. Position Specific Responsibilities Oversees the consultative process between the Medical Director and the members of the Interdisciplinary Team (IDT), assists in requesting appropriate care orders and attendance to identified patient needs if patient’s attending physician is not available. Ensures hospice services are available 24/7. Develop and present effective education modules. Troubleshoot questions/concerns presented by staff, seek appropriate avenues for resolution, and see through to resolution. Identify areas of improvement, develop solutions, and advise team on compliance and efficiency while ensuring they adhere to best practices. This position serves as a subject matter expert and may provide training and support for operational processes for clinical and non-clinical roles. Maintains up-to-date knowledge of policy changes, process changes, home office department updates, regulatory updates, and other general company information. Follows state regulatory requirements for supervision of nursing services. Manages all members of the IDT including aspects of scheduling, productivity, mentoring, pay practices, timekeeping, performance reviews, and team member support. Documents in the patient’s clinical record when required; demonstrates proficiency with documentation requirements. Actively collaborates regarding QAPI activities and provides feedback and input into Performance Improvement. Participates in performance improvement programs. Upholds a personal philosophy of integrity and commitment; communicates proactively when schedule changes are needed. Analyzes and reports on quality metrics including Hospice Item Set, CAHPS, and symptom management outcomes. Participates in care delivery for patients as needed including conducting admissions, recertification visits, routine visits, and discharge visits. Manages the care for a caseload of patients if needed to support ebb and flow of census changes. Participates in after-hours shifts as needed including primary and back-up on-call. Serves as the administrator on call when scheduled. Performs other duties as assigned. Education and/or Experience Associate of Bachelor’s degree in Nursing required. Proficient in the use and function of Homecare Homebase EMR for Hospice – experience must be in the past 12 months. Minimum of five (5) years of nursing experience with three (3) years experience in hospice required. Minimum of five (5) years of management experience with two (2) years experience in hospice or home care required. Experience in a regional role in hospice or home care preferred.

Skills Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.

Other Skills and Abilities:

Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Strong organizational and time management skills. Must be able to work a flexible schedule to include nights and weekends. The role requires 75-100% travel across the United States including all time zones and weather conditions. Relocation is not required. Proficiency with the Homecare Homebase EMR for the hospice system is required. Certifications, Licenses, and Registrations Active and unencumbered Registered Nurse license in state(s) of employment required; COMPACT license preferred. Information Systems certifications/training are helpful.

Physical Demands and Work Environment:

The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-MB1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage Meaningful Work:

Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.

Career Development:

Access leadership pathways, mentorship, and personalized professional development.

Innovation Meets Compassion:

Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.

Enhanced Benefits:

Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.

Recognition and Support:

Be celebrated for your contributions through recognition programs that honor your dedication.

A Culture of Belonging:

Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.