Care Management Assistant – Johnston Health Care Management Position Available In Johnston, North Carolina
Tallo's Job Summary: The Care Management Assistant position at Johnston Health Care Management in Smithfield, NC, offers a full-time role with a salary range of $19.59 - $27.84 per hour. Responsibilities include supporting care managers, prioritizing tasks, assisting with patient care transitions, and facilitating documentation for care transitions. The ideal candidate should have a minimum of 2 years of healthcare experience, stronganizational skills, and excellentmunication abilities. This position is employed by NC Health, a subsidiary of UNC Heath Care System.
Job Description
Care Management Assistant –
Johnston Health Care Management Job ID:
174212
Location:
Smithfield, NC
Facility/Division:
Johnston Health
Status:
Full Time
Shift:
Day Job :
>
Job Description Description Be part of an inclusiveanization with over 40,000 teammates, whose mission is to improve the health and well-being of the uniquemunities we serve. The hours for the Care Management Assistant are 9:30am-6:00pm.
Summary:
The Care Management Assistant position supports care managers, utilization managers, and social workers by performing a variety of responsibilities related to patient care coordination and management. The primary objective of the Care Management Assistant is to assist in the coordination and delivery of patient care services, ensuring smooth and efficient operations within the healthcare team.
Responsibilities:
1.
Huddles:
The Care Management Assistant participates in regular huddles with the care management team to discuss patient cases, care plans, and address any challenges or concerns.
2.
Prioritized work:
The Care Management Assistant helps prioritize the workload by assessing the urgency and importance of various tasks. They collaborate with the care management team to ensure that high-priority tasks are addressed promptly.
3.
Delegated tasks assigned by clinician:
The Care Management Assistant assists in the delegation of tasks assigned by the clinician, utilization manager, social worker, or care manager. They work closely with the healthcare team to ensure that delegated tasks are properlypleted. Delegated tasks may include payermunication to facilitate optimal reimbursement and timely approvals for necessary care and services.
4.
Patient care transitions:
The Care Management Assistant conducts activities, as assigned, to ensure patients are engaged in their care and have the necessary resources and support. They may also assist in scheduling appointments and coordinating transportation as needed.
5. Assists patients in navigating the health care system: The Care Management Assistant provides guidance and support to patients in navigating theplexities of the health care system. This includes explaining health insurance coverage, helping patients find appropriate healthcare providers and services, and assisting in the coordination of care between different healthcare providers and facilities.
6.
Resource Procurement:
The Care Management Assistant assists in the procurement of services and/or equipment relevant to their assigned department’s protocols.
7.
Facilitates documentation for care transitions:
The Care Management Assistant facilitates the documentation required for care transitions, such as transcribing forms like FL-2 (Level of Care Determination) and PASRR (Preadmission Screening and Resident Review). They assist with necessary paperwork in an accurate and timely manner.
8. Communication & Escalations per guidelines: The Care Management Assistant maintains effectivemunication within the care management team and escalates any concerns or issues according to established guidelines. They act as a liaison between patients, clinicians, and other healthcare professionals to facilitate effectivemunication and resolution of any care-related challenges.
Other Information Other information:
Education Requirements:
- High School diploma or GED
Licensure/Certification Requirements:
- No licensure or certification required.
Professional Experience Requirements:
- Minimum of 2 years of healthcare experience required.
Kledge/Skills/and Abilities Requirements:
- Stronganizational skills and the ability to prioritize tasks effectively.
- Excellentmunication and interpersonal skills to engage with patients, families, and healthcare professionals.
- Proficiency in using healthcare software systems and electronic medical records.
- Kledge of care coordination principles, healthcare regulations, and documentation requirements.
- Ability to work collaboratively in a team environment and adapt to changing priorities.
Job Details Legal Employer:
NCHEALTH
Entity:
Johnston Health Organization Unit:
Care Management –
Work Type:
Full Time Standard Hours Per Week:
40.00
Salary Range:
$19.59 – $27.84 per hour (Hiring Range) Pay offers are determined by experience and internal equity
Work Assignment Type:
Onsite Work Schedule:
Day Job Location of Job:
US:
NC:
Smithfield Exempt From Overtime:
Exempt:
No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
