Licensed Practical Nurse Lead, Prompt Care – Dover Position Available In Strafford, New Hampshire

Licensed Practical Nurse Lead, Prompt Care

• Dover page is loaded
  Licensed Practical Nurse Lead, Prompt Care
• Dover
  remote type
  Onsite
  locations
  Dover-NH
  time type
  Full time
  posted on
  Posted 4 Days Ago
  job requisition id

RQ4020520

Site:

Wentworth-Douglass Physician Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Prompt Care offers an appointment-based convenient care option for patients who require timely, same day medical care. Staffed by experienced Wentworth Health Partners providers, we treat adults and children of all ages, three months and older and provide expert care for a wide range of acute illnesses and injuries, including:
Allergies
Back or joint pain
Bronchitis
Colds, flu, cough/sore throat
Fever, headache
Diarrhea
Conjunctivitis/Pink Eye
Ear pain
Poison ivy/rashes
Sinusitis
Shingles
Tick bites
UTIs
Sports/Camp Physicals
Patients typically come to us when they aren’t feeling their best. It is incredibly important to us that our staff members strive to provide the highest quality care with compassion and concern!
Prompt Care has a small office feel with six providers and five clinical team members. Prompt Care offers a steady work pace with two provider schedules and an average visit volume of 45-50 patients per day. Teamwork is the foundation for successful day-to-day operations.
Are you ready to help us deliver top-notch care and exceed patients’ expectations of what a visit to the doctor is like?
Job Summary
We are seeking a full-time, 40-hour Clinical Lead Nurse (LPN or RN) to support our Prompt Care location! Our practice is in a state-of-the-art facility located at 10 Members Way in Dover, NH 03820.
Our operating hours are Monday-Thursday 8:00am-8:00pm, Fridays 8:00am-5:00pm and Saturdays from 8:00am-2:00pm. In addition to these operating hours, Prompt Care is open for limited hours (8:00am-2:00pm) on the following holidays: MLK Day, Presidents’ Day, Memorial Day, Juneteenth, Labor Day, and Indigenous Peoples’ Day. Prompt Care aims to deliver convenient, top-notch care, and these expanded operating hours better meet the needs of our patients. As we look to expand services there may be a need for additional coverage outside of the shifts mentioned above.

Responsibilities May Include:

• Acts as a liaison between clinical staff and practice manager/providers to include representing clinical staff needs to the practice manager/providers, as well as practice manager/provider needs to the clinical staff, to ensure successful clinical operation.
• Maintains clinical supplies and equipment to include overseeing clinical staff member responsible for ordering of medical supplies.
• Coordinates provider schedules and patient appointments, which includes training clinical staff on the use of the practice management software and maintaining clinical staff knowledge of scheduling guidelines as dictated by the providers.
• Responsible for planning, developing, organizing, and directing the day-to-day functions of clinical staff.
• Identifies and resolves work-related problems and develops short and long-term plans that address the identified issues of clinical staff.
• Assists providers and clinical staff, as necessary, in assisting with clinical issues, coordinating patient tests, etc.
• Complies with and enforces all established WDHS policies, procedures, and protocols as well as any department-specific policies and procedures as they relate to the job functions of the clinical staff.
• Establishes and maintains good communication and positive working relationships with providers, staff members, patients, visitors, and other internal and external customers.
• Assists the Practice Manager in interviewing and selecting clinical candidates for employment.
• Orients, and trains all clinical employees and is the designated preceptor for new clinical staff. Ensures preceptor coverage in the Clinical Lead’s absence.
• Directs, schedules, and assigns work to clinical staff.
• Assists with preparation and conducting formal/informal performance evaluations and recommends appropriate merit increase involving staff members.
• Assists with conducting timely introductory performance evaluations for new clinical employees (within ninety days of hire) and for completing timely annual performance evaluations.
• Leads, plans, attends and actively participates in clinical meetings, provider meetings and hospital-wide committees or meetings as requested.
• Assists Practice Managers in reviewing Press-Ganey Patient Satisfaction Survey results on at least a quarterly basis.
• Assists and makes recommendations to the Practice Manager in the preparation of the annual clinical budget including all clinical capital purchases.
• Implements processes that will facilitate and improve the team’s efforts to manage and improve clinical outcomes for selected patient populations, other
• PI projects identified within the office.
• In the absence of the manager, review all employee and provider timesheets for accuracy.
• Ensures clinical staff meet or exceed clinical competencies to function at the top of their license.
  Qualifications
  Education
  Trade/Technical/Vocational Diploma Licensed Practical Nurse required
  Can this role accept experience in lieu of a degree?
  No
  Licenses and Credentials
  Licensed Practical Nurse [LPN
• State License]
• Generic
• HR Only required Basic Life Support [BLS Certification]
• Data Conversion
• Various Issuers preferred
  Experience
  Nursing Experience 2-3 years required
  Knowledge, Skills and Abilities
• Strong clinical skills and knowledge of nursing practices and procedures.
• Leadership and supervisory abilities, with experience in team coordination and staff supervision.
• Excellent communication and interpersonal skills to interact effectively with patients, families, and healthcare professionals.
• Ability to prioritize tasks, make independent decisions, and handle multiple responsibilities in a fast-paced environment.

Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
10 Members Way
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)

EEO Statement:

Wentworth-Douglass Physician Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857

• 282-7642.

Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Why work here?
Combat disease. Hold a hand. Help people. Impact the world.
Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.
Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready?
About Us?
Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.
Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.
We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.
We recognize that increasing value and continuously improving quality are essential to maintaining excellence.