Medical Assistant Position Available In Hillsborough, Florida

Medical Assistant The American Institute of Balance, Inc. Tampa, FL 33615 Join the Team Changing Lives at The American Institute of Balance (AIB)! At AIB , we’re more than just a healthcare organization – we’re a team on a mission to help people regain their balance, confidence, and quality of life. For over 32 years, we’ve been a global leader in diagnosing and treating dizziness, vertigo, and balance disorders. Our groundbreaking research and cutting-edge clinical protocols are trusted by top ENTs, neurologists, hospitals, and health systems across 39 states . With 450+ physicians at 150 locations , we’re making world-class balance care accessible to more patients than ever. If you’re looking for a hands-on, entry-level role where you’ll learn from the best and make a real impact — while earning a minimum of $45,760 per year – we want to hear from you! Start your career with AIB and be part of something bigger. Position Summary The OtoTech is AIB’s most important role as they directly interact with our patients and clients. Our OtoTechs perform AIB balance testing within our balance diagnostic clinics located inside our ENT or Neurology client offices. This role requires a disciplined and resilient individual who can maintain routine responsibilities, ensure high levels of client satisfaction, and support patient care targets. The OtoTech must thrive in a structured environment, working independently and be committed to achieving company goals for attendance, customer satisfaction, and clinic performance.

Key Responsibilities:

• Deliver outstanding patient and client service within our clinics.
• Maintain a high level of attendance and punctuality.
• Demonstrate a strong adherence to routines and protocols, contributing to a high standard of clinic operations.
• Communicate effectively with patients and team members, handling any interpersonal conflicts professionally and with emotional intelligence.
• Exhibit kindness and resourcefulness in addressing patient needs and clinic demands.

Qualifications:

• 2 consecutive years of patient care experience required.
• Associates degree is preferred.
• Past work history as EMT, Emergency Responder, Military, CNS, LPN, CMA or other medical extender work or training is preferred.

Bilingual:

English and Spanish required.

Desired Attributes:

Resilience:

Ability to manage and overcome challenges within a dynamic work environment.

Discipline:

Strong capacity to adhere to routines and complete tasks in a structured, consistent manner.

Emotional Intelligence:

Capability to manage and resolve conflicts constructively, displaying self-awareness and teamwork.

• Passion for

Service:

Genuine interest in customer service and patient care, with a history of delighting customers and managing challenging situations positively.

Resourcefulness and Kindness:

Approach work with a helpful, proactive attitude, especially in support of patients and team members.

Expected Outcomes:

• Commitment to a minimum tenure of 2 years with the company.
• Achieve or exceed attendance, patient count, and customer satisfaction targets.
• Contribute to a supportive, well-organized clinic environment through consistent adherence to company standards and patient care protocols.

Additional information:

Salary:

$45,760 – $48,880 per year based on experience

• Must be able to lift 25 pounds.

Benefits:

• Comprehensive Health Care benefits/coverage
• 401K with company match
• Paid time off
• AIB is a smoke-free environment and an Equal Opportunity Employer (EOE)
• Background check required

Job Type:

Full-time Pay:

$45,760.00 – $48,880.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

Associate (Preferred)

Experience:

Patient care: 2 years (Required)

Language:

Bilingual (Required) Shift availability: Day Shift (Required)

Work Location:

In person