Front Desk Administrative Assistant/Medical Assistant – Bilingual Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Front Desk Administrative Assistant/Medical Assistant - Bilingual position at East Coast Institute for Research in Miami, FL offers $18-$22 an hour. Responsibilities include maintaining cleanliness, preparing for daily tasks, confirming appointments, and coordinating schedule changes. Candidates must be fluent in Spanish and English, with customer service experience and preferably medical assistant or phlebotomy certification.
Job Description
Front Desk Administrative Assistant/Medical Assistant
- Bilingual East Coast Institute for Research
- 3.4 Miami, FL Job Details $18
- $22 an hour 9 hours ago Qualifications Bilingual Spanish Certified Phlebotomy Technician Clinical research Customer service English Entry level
Full Job Description Position Summary:
The front desk plays a vital role as the first point of contact for clients, visitors, and employees. It sets the tone for the organization and reflects our commitment to professionalism and quality.
Duties/Responsibilities:
Maintain Cleanliness:
Ensure the reception area is clean, organized, and dust-free to leave a positive impression on visitors.
Advance Preparation:
Prepare for the next day’s front desk duties the day before to ensure smooth operations and professionalism.
Confirm Appointments:
Confirm all appointments for the next day, add necessary notes, and communicate updates with the team to stay aligned.
New Subject Appointments:
Provide appointment links via Doctor Connect and confirm with subjects through text. If required, ensure they are informed about necessary documents (e.g., caregiver, medical records, medications, ID).
Doctor Connect:
Review Doctor Connect first thing each morning to ensure forms are completed by subjects and print them in advance. Follow-Up on
Confirmations:
Ensure all appointments are confirmed, following up with any subjects who haven’t responded.
Schedule Changes:
Notify the team about any last-minute schedule changes so everyone has time to adjust tasks. Timely communication is essential.
Updated Schedule Distribution:
Print and distribute the updated schedule every morning to applicable clinical staff, laboratory department, and the Clinical Operations Manager.
Education and Experience:
Candidates must be able to work 7:45AM-4:15PM, Monday-Friday. Fluent in spoken and written Spanish and English. Must have experience in customer service. Medical Assistant or Phlebotomy certification preferred. Experience in clinical research preferred.
