Medical Assistant/Receptionist Position Available In Pinellas, Florida

Medical Assistant/Receptionist Contour Clinique Med Spa Oldsmar, FL Job Details Part-time $18 – $21 an hour 8 hours ago Benefits 401(k) Employee discount Professional development assistance Flexible schedule Qualifications Phlebotomy Sales Customer service Organizational skills 1 year Phone etiquette Med spa experience Communication skills Entry level Full Job Description Contour Clinique Med Spa is a luxury, high-end medical spa redefining the aesthetic experience through a philosophy rooted in empowerment, education, and exceptional care. We specialize in building meaningful, trust-based relationships with our clients while delivering advanced, high-quality treatments at competitive prices. Our expert aesthetic injectors and dedicated team cultivate a safe, welcoming, and elevated environment where clients can explore their self-care journey with confidence and comfort. If you’re passionate about personalized service, meticulous attention to detail, and helping others feel radiant in their own skin, we’d love to meet you.

The Qualifications:

The ideal candidate is highly detail-oriented, thrives in a fast-paced environment, and excels at multitasking. They are self-motivated, adaptable, and goal-driven, with a strong team spirit and a proven track record in delivering exceptional customer service. A positive attitude and warm, friendly demeanor are essential. Duties This is a hybrid role that includes concierges and clinical team duties.

CONCIERGES

Client Check-In & Welcome Experience Greet each client with a warm, professional, and genuinely friendly demeanor. Manage an efficient and smooth check-in process using the Practice Management System. Create an inviting, upscale atmosphere that reflects a true concierge-style experience. Client Check-Out & Payment Processing Ensure a seamless check-out experience for every client. Accurately process payments by cash, credit card, or digital method. Apply discounts, packages, and promotional offers correctly and confidently. Clearly explain balances, charges, and credits on client accounts. Accurately document financial transactions and update client records. Deliver consistent, very friendly, and attentive communication—whether in person, by phone, email, or text. Practice active listening to truly understand and support the client’s needs. Ensure clients feel cared for at every step of their visit and treatment journey. Service & Product Education Confidently present services, packages, and retail products based on client preferences. Share current promotions and suggest personalized solutions that enhance client outcomes. Support sales goals through genuine, needs-based recommendations. Problem Solving & Service Recovery Proactively resolve any concerns or issues to ensure client satisfaction. Follow up as needed to make sure clients feel heard and valued. Communicate recurring feedback to leadership to improve overall service delivery. Forward-Thinking, Proactive Attitude Anticipate client and team needs without waiting to be asked. Take initiative in maintaining the cleanliness and organization of the front desk and lobby areas. Jump in to help with scheduling, confirmations, and other front-desk responsibilities as needed. Team Collaboration & Positive Culture Work closely with providers and team members to ensure smooth transitions and an elevated client experience. Maintain a calm, composed, and team-oriented attitude—even during busy or high-pressure moments.

CLINICAL

Procedure Support & Patient Care Assist master injectors with aesthetic treatments, including injectables, laser procedures, and other in-office services. Provide direct patient care, including rooming patients, preparing treatment areas, and supporting providers during procedures. Conduct phlebotomy when required. Client Experience & Education Deliver outstanding customer service by creating a comfortable, professional, and informed environment. Educate clients on post-treatment care and skincare routines to ensure optimal results and long-term satisfaction. Actively listen to clients to understand their goals and support their care journey with empathy and expertise. Sales & Product Knowledge Confidently present and promote services, skincare products, and memberships. Introduce clients to current promotions and recommend solutions tailored to their needs. Utilize strong sales skills to help clients make informed decisions that align with their aesthetic goals. Charting & Documentation Maintain accurate and detailed clinical chart notes in a timely manner. Ensure consistency, accuracy, and completeness in all documentation to support quality care and compliance standards. Client Communication & Account Review Communicate clearly and professionally regarding treatment plans, procedures, and financial details. Accurately interpret patient records to discuss balances, credits, and payment responsibilities. Help resolve any client concerns quickly and ensure a smooth, supportive experience. Safety, Cleanliness & Compliance Follow strict hygiene and safety protocols to maintain a clean, sterile, and safe clinical environment. Ensure all equipment and rooms are properly cleaned and prepared between clients. Stay compliant with industry regulations and internal standards for client safety and care. Cross-Functional Team Support Collaborate with front desk and concierge teams to ensure a seamless client experience. Assist with general operations, patient flow, and clinic efficiency. Support providers and the broader team as needed with flexibility and a proactive attitude.

Requirements:

Prior experience in a medical spa setting is a plus, but not required. Excellent communication skills with a strong focus on delivering top-tier customer service. Warm, professional phone etiquette and a naturally friendly attitude. Team-oriented with the ability to collaborate effectively in a fast-paced environment. Self-driven and proactive, with a strong sense of initiative. Meticulous attention to detail and strong organizational abilities. Eagerness to learn and grow—open to mastering new techniques and staying up to date with industry advancements. Committed to maintaining the highest standards of cleanliness and adhering to all safety and sanitation protocols.

Professional Appearance Benefits:

Competitive compensation & benefits Ongoing training and development opportunities in the aesthetic field. Employee discounts on cosmetic products and services. A supportive and collaborative work environment The opportunity to work in a cutting-edge, state-of-the-art facility.

Schedule:

Monday to Friday, Weekends as needed

Experience:

at least1 year (Required)

Work Location:

In person

Job Type:

Part-time Pay:

$18.00 – $21.00 per hour Expected hours: 16 – 25 per week

Benefits:

401(k) Employee discount Flexible schedule Professional development assistance

Medical Specialty:

Dermatology Schedule:

10 hour shift 12 hour shift 8 hour shift Monday to Friday Weekends as needed Application Question(s): Are you available on Wednesdays from 8:30am to 6pm, Fridays from 8:30am to 5pm and occasional Saturdays 8:30 to 3pm? Ability to

Commute:

Oldsmar, FL 34677 (Required)

Work Location:

In person