Telecommunication Medical Assistant 2, MCI Communications Support, FT, 8:30A – 5:00P Position Available In [Unknown county], Florida
Tallo's Job Summary: The Telecommunication Medical Assistant 2 at Baptist Health South Florida works in a call center environment to answer clinical phone calls, triage calls, schedule appointments, request medical records, and assist with various administrative tasks. The estimated pay range for this full-time position is $17.53 - $22.79 per hour, depending on experience. Qualifications include a High School Diploma, Certification of Completion, GED, or equivalent, along with relevant licenses and certifications such as Basic Life Support and Medical Assistant certification. Successful candidates must possess strong interpersonal communication skills, be detail-oriented, an effective team player, and have a passionate demeanor with high ethical standards. Bilingual proficiency is preferred.
Job Description
Telmunication Medical Assistant 2, MCI Communications Support, FT, 8:30A – 5:00P (148731)
Telmunication Medical Assistant 2, MCI Communications Support, FT, 8:30A – 5:00P-148731
Baptist Health South Florida is the region’s largest not-for-profit healthcareanization with 12 hospitals, more than 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy andmitted to its faith-based charitable mission of medical excellence.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our successes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, based on employee feedback. We’ve also been recognized as one of America’s Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World 2024-2025 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors. But really, the reason we’re excited toe to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it’s like to be in their shoes. Many of us have been patients and have had family members as patients . We’remitted to delivering quality care in the mostpassionate way possible because we feel a personal stake in the oues. When ites to caring for people, we’re all in.
Description
The Telmunication medical assistants work in collaboration with multi-specialty care teams to answer clinical phone calls from patients, family, or outside facilities in a call center environment. Requires performing a range of administrative tasks within a timely manner including triaging calls, resolving call issues pertaining to scheduling appointments, requesting and obtaining medical records, escalating urgent information, proposing orders for diagnostics, proposing lab orders, proposing prescription refills, filling out and sending medical documents, and assisting with email and patient portalmunication. Ensures t are no delays in patient care by promptly responding to requests as directed by the care team. Estimated pay range for this position is $17.53 – $22.79 / hour depending on experience.
Qualifications
Degrees:
High School Diploma, Certification of Completion, GED, Training, Experience.
Licenses & Certifications:
Basic Life Support.
Emergency Medical Technician.
AAMA Certified Medical Assistant.
Licensed Practical Nurse.
Registered Medical Assistant.
Certified Nursing Assistant.
Additional Qualifications:
Must have at least one of the above required licenses/certifications (MA, CNA, LPN, EMT).
Medical Assistants with a Certificate or Diploma of Completion of a Medical Assistant training program hired after 7/1/16 or foreign Medical Doctor with a foreign medical doctor diploma hired after 5/1/17 will have up to 6 months from start of employment with BHSF to obtain Medical Assistant Certification.
Effective 11/3/17, a Foreign Medical Doctor with a Foreign Medical Doctor Diploma will no longer be qualified to be hired in the Medical Assistant role.
BLS required for all.
For Primary Care Practices, EKG and Phlebotomy Certifications are also required for employees with the CNA license only.
CNA, LPN, EMT
license must be from Florida.
Must be professional,anized, and a detail-oriented team player with effective interpersonalmunication skills and excellent customer service skills.
Possessespassionate demeanor and high ethical standards.
HIPAA/OSHApliance required.
Communicates effectively with patients, physicians, co-workers and practice manager.
Bilingual preferred.
Minimum Required Experience:
JobMedical Assistant
Primary LocationRemote
OrganizationMiami Cancer Institute at Baptist Health
ScheduleFull-time
Job PostingMar 4, 2025, 10:00:00 PM
Unposting DateOngoing
