Medical Assistant Supervisor, Primary Care Position Available In Fulton, Georgia

Medical Assistant Supervisor, Primary Care
Category
Allied Health R-29757

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Work Shift
Work Day(s)
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Shift End Time
Worker Sub-Type
Regular
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
The Medical Assistant Supervisor, Primary Care is responsible for assisting the Practice Manager and or the Director of Primary Care Operations in overseeing the daily clinical operations. The Medical Assistant Supervisor, Primary Care will provide direct and indirect patient care in a primary care pediatric office under the supervision and delegation of a pediatrician and/or nurse practitioner and proactively support efforts that result in delivery of safe patient care and services and promote a friendly and safe environment at Children’s Healthcare of Atlanta.
Experience
At least three years of medical assistant experience in a pediatric primary care office
Preferred Qualifications
N/A
Education
High school diploma or equivalent
Graduate of an accredited Medical Assistant program
Certification Summary
Basic Life Support (BLS) through American Heart Association (AHA) within 30 days of employment
Certified Medical Assistant (CMA) from American Association of Medical Assistants, Registered Medical Assistant (RMA) from American Medical Technologists, Certified Clinical Medical Assistant (CCMA) from National Health Career Association, National Certified Medical Assistant (NCMA) from National Center for Competency Testing, Registered Medical Assistant (RMA) from American Allied Health, or Registered Medical Assistant (RMA) from American Registry of Medical Assistants
Knowledge, Skills, and Abilities
Excellent communication and interpersonal skills, especially with children and families
Strong organizational and multitasking abilities
Proficient with electronic medical records (EMR) and basic computer applications
Calm and compassionate demeanor under pressure
Ability to multitask in a fast-paced environment Knowledge of basic medical terminology and immunization
Knowledge of medical safety practices and standards
Job Responsibilities
Clinical Duties
Support practice manager and or the Director of Primary Care Operations in the training, development and competency evaluation of the Medical Assistant staff, the monitoring of patient visit time and experience, staff compliance to organization’s infection prevention program, medication management, vaccine cold chain handling and storage, and ensure appropriate stock levels of clinical supplies. Serve as the VFC coordinator with an appointed assistant coordinator to work with management to ensure compliance, including GRITS expertise, temperature log maintenance and monitoring, inventory, cold chain storage and monitoring other vaccine policies and procedures. Assist with leading and supervising Medical Assistants. Assist with schedules, coverage and performance evaluations. Maintain high quality patient experience – welcome patients, ensure a safe patient environment, ensure office and exam room cleanliness, and ensure appropriate supplies and equipment for patient care in adherence to infection control policy and procedures.
Perform and record patient’s vitals to include but not limited to height, weight, temperature, blood pressure, pulse, pulse ox, and respiration rate.
Ensure all age-appropriate intake questionaries are completed for well visits before the patient is roomed. Assist patient as needed. Obtain history per protocol and accurately document and update the electronic record for all visits.
Prepare exam rooms and patient for clinician examination, ensure clinician orders are performed and accurately documented. Perform or assist clinician with necessary age-appropriate vision, hearing screenings, suture removal, ear lavage, urine cauterization, ear-piercing, wound care, CLIA waived laboratory tests, nebulizer treatments, specialty procedures and emergency response with proper clinician supervision.
Perform and document vaccine and medication reconciliation with patient and state registry; provide vaccine information statements, education of patients/parents prior to vaccine and medication administration.
Ensure and adhere to vaccine cold change management with proper handling, storage, preparation and administration to include reporting vaccine excursion.
Perform proper patient identifiers and perform proper vaccine and medication administration to include intramuscular, intradermal, subcutaneous injections with post observation as directed by provider.
Collect and process lab specimens.
Maintain cleanliness and sterilization of medical instruments and exam areas.
Follow all HIPAA, infection prevention and OSHA office policies and procedures.
Demonstrate competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.
Administrative Duties
Complete patient follow up and tasks assigned to include but not limited to answering phones, handling correspondence, prescription refill requests, obtaining medication pre-authorization, assisting with patient referrals, patient form completion to include DME, therapy, school clearance, sports and medication forms, arrange home, hospital care, procedures and follow-up appointments, etc.
Assist in managing patient flow to ensure efficient care delivery.
Medical assistants are essential members of patient-centered medical home team and will perform and meet best practice standards, quality and key performance indicators set forth by the organization. Other various duties as assigned.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
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