Clinic/Practice Assistant, OBGYN and Midwifery- Northampton/Amherst Position Available In Hampshire, Massachusetts

Clinic/Practice Assistant, OBGYN and Midwifery

• Northampton/Amherst Cooley Dickinson Medical Group United States, Massachusetts, Northampton 22 Atwood Drive (Show on map) Jun 18, 2025
  We are seeking a full-time, 40-hour Clinic/Practice Assistant to support both of our practices onsite.

The schedule consists of 4,10-hour days (Monday through Friday) from 7:30am to 6:00pm with Tuesdays being the day off!
These team members serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. This role is primarily focused on front desk support and answering phones with a mix of administration support as well!
We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Education
High School Diploma or Equivalent required Can this role accept experience in lieu of a degree?
No Licenses and Credentials Experience
healthcare office experience 0-1 year required Knowledge, Skills and Abilities

• Basic Proficiency with all Office Suite.
• Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
• Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
• Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
• Managing one’s own time and the time of others.
• Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.